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Customers consistently praised the staff for their exceptional customer service, highlighting their politeness, professionalism, and willingness to assist.
Pricing Issues
Some customers reported dissatisfaction with pricing, specifically mentioning overcharges for services like SIM replacements compared to standard rates.
Product Knowledge
Many reviews noted the staff's extensive knowledge about products and plans, helping customers make informed decisions.
Long-term Relationships
Several customers expressed loyalty to the store, mentioning long-term relationships and consistently positive experiences over many years.
Mixed Experiences
While many reviews were positive, a few customers reported negative experiences, particularly regarding service quality and communication.
VG
vikram gogna
Nov 15, 2025
1.0
Worst place to buy any profuct specially saleagirl ayushi just cause for comission she cancle line i dont knownhow the owner hire staff like this who font know wat to do i will never go and tell anyone to go its better go to bell store not third party store even other girl staff is so rude m surprise how manager hire these people
DS
Devendra Suthar
Nov 14, 2025
1.0
I am writing this review specifically regarding my interaction with Mr. Chintan Chauhan at the Cellular Hut Bell store in Brampton.
My experience has been extremely frustrating due to a lack of accountability and an unfulfilled financial promise. Mr. Chauhan instructed me to follow the porting process (port to Bell, then immediately back to Rogers) to secure a specific rate plan. As part of this, I was told to purchase a SIM card from a local Bell store and was explicitly promised a refund of $33.90 for that purchase, as the required SIM could not be delivered in time.
It has now been nearly two months since the promise was made, and despite numerous follow-ups and attempts to contact Mr. Chauhan, I have received absolutely no refund. I have wasted significant time chasing this amount.
I require immediate action to process the $33.90 refund that was guaranteed. This failure to follow through after the transaction was complete is unacceptable and reflects extremely poorly on the representative and the store's customer service standards.
GG
Gagan
Nov 12, 2025
5.0
Best customer service by Nitin, Best discounts , thanks
AK
Akanksha Kapoor
Nov 8, 2025
5.0
Best customer service. Good staff, very polite in nature.
TS
tanya sharma
Nov 8, 2025
5.0
I recently visited this Bell store to buy a new iphone and was assisted by the store manager(Rahul khera). I was really impressed with the level of professionalism and attention I received.
What stood out most was their patience and willingness to go the extra mile to make sure everything was set up correctly before I left the store.
Overall, I had a positive experience — it’s not often you find that kind of genuine customer care these days. I’d definitely recommend this location if you need help with your Bell services.
What are the operating hours of Cellular Hut in Brampton?
Cellular Hut in Brampton is open Monday to Friday from 11:00 AM to 7:00 PM, Saturdays from 11:00 AM to 6:00 PM, and Sundays from 12:00 PM to 5:00 PM.
What services and products does Cellular Hut offer?
Cellular Hut offers Bell’s personal and business communications services, including the latest smartphones, tablets, connected devices, accessories, Internet technology, TV service, reliable phones, and smart home security.
Where is Cellular Hut located?
Cellular Hut is located at 475 Charolais Blvd, Level 3, Brampton, ON, postal code L6Y0M2, Canada.
How can I contact Cellular Hut?
You can contact Cellular Hut by phone at +1 905-456-0004 or visit their website at http://storelocator.bell.ca/bellca/en/ON/Brampton/Cellular-Hut/BE417.
Does Cellular Hut provide services in multiple languages?
Cellular Hut provides services primarily in English.
Is Cellular Hut an authorized Bell dealer?
Yes, Cellular Hut is a Bell Authorized Dealer offering official Bell products and services.
What nearby places can I visit around Cellular Hut?
Nearby places include Bell Canada for additional telecommunications services, Moga's Pizza and Subway for dining options, and the UPS Access Point location for shipping and courier services.
Is there a pharmacy close to Cellular Hut?
Yes, Shoppers Drug Mart is nearby Cellular Hut, offering pharmacy services along with convenience and hair supply stores.
Are there any medical facilities near Cellular Hut?
Nearby medical facilities include Peel Med Clinic and Charolais Dentistry for health and dental care services.
What banking and financial services are accessible near Cellular Hut?
RBC Royal Bank and Western Union are nearby for banking, financial advising, and money transfer services.