Bell

4.2
499 reviews

About

Telecommunications Service ProviderTelephone CompanyInternet Service ProviderCable & Satellite Television ServicesCell Phone Store
Come meet our expert staff and learn about Bell’s outstanding personal and business communications services. Get the latest smartphones, tablets, connected devices and accessories, all available on Canada’s best network. Find out about Canada’s best Internet technology and TV service, reliable phone and smart home security.

Location

Bell
100 Great Lakes Dr, Brampton, ON
L6R2K7, Canada

Hours

Reviews

4.2
499 reviews
5 stars
379
4 stars
20
3 stars
11
2 stars
3
1 star
86

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their exceptional customer service, highlighting their friendliness, patience, and willingness to help.

Staff Knowledge

Several reviews noted the staff's expertise and ability to explain plans and services clearly, making the experience smooth and informative.

Positive Experiences

Numerous customers reported having positive experiences, often mentioning specific employees who went above and beyond to assist them.

Store Environment

The store was described as clean, organized, and well-maintained, contributing to a pleasant shopping experience.

Mixed Reviews on Management

While many staff members received high praise, some customers expressed dissatisfaction with specific managers, citing unprofessional behavior and poor service.
  • SS
    Slesha
    Nov 16, 2025
    5.0
    Wonderful location! We such a positive experience thanks to Samar & Shuvam. They were extremely knowledgeable and helped me and my mom find phone plans that met our needs for the lowest cost. Even though it was a busy day (due to black friday rush)… they tended to customers efficiently, answered all questions patiently, and we left satisfied… getting exactly the phone plans we were looking for + feeling cared for and understood.
  • GS
    Gur Singh
    Nov 15, 2025
    1.0
    I visited the store approximately one week ago regarding the purchase of a new phone. The store manager, Shivam, assisted me; however, he did not provide clear or complete information about my billing cycle. His behavior was unprofessional, and I was surprised by the lack of courtesy expected from someone in a managerial position. When I later contacted the store to clarify my billing cycle, he spoke to me in a rude and dismissive manner.
  • JK
    jatin kumar
    Nov 9, 2025
    5.0
    Huge Thanks to Simrat! I recently upgraded to the iPhone 16 Pro Max at Bell Trinity, and I couldn’t be happier with both the phone and the service I received. From the moment I walked into the store, Simrat greeted me with a warm smile and genuine enthusiasm to help. She was incredibly knowledgeable, patient, and professional throughout the entire process. Simrat took the time to understand my needs and usage, then recommended the perfect plan and offer that suited me better than I could have imagined. She explained everything clearly, compared different options, and made sure I understood all the details before making any decisions. I really appreciated how she didn’t rush the process instead, she went above and beyond to ensure I got the best possible deal. Not only did she set up my new iPhone flawlessly, but she also transferred all my data and made sure everything was working perfectly before I left. Her attention to detail and friendly personality made the entire experience smooth and stress-free. It’s rare to come across someone who truly cares about customer satisfaction the way Simrat does. She’s a true asset to Bell Trinity, and because of her, I’ll definitely be recommending this location to family and friends. Thank you, Simrat, for your exceptional service, great energy, and for helping me get such a fantastic plan and device. You’ve made me a very happy customer!
  • AS
    Amarbir singh
    Oct 30, 2025
    5.0
    Big shout-out to Harshit (Happy) I had an excellent experience working with Harshit from Bell Services. He was extremely professional, knowledgeable, and courteous throughout the process. Harshit took the time to clearly explain every detail, answered all my questions patiently, and made sure everything was set up perfectly before leaving. His dedication to customer satisfaction really stood out — he went above and beyond to ensure that the service was running smoothly and that I was completely comfortable with the setup. It’s rare to meet someone who combines technical expertise with such a friendly and helpful attitude. I truly appreciate Harshit’s professionalism and commitment. Bell Services is lucky to have him on their team — I’d highly recommend him to anyone looking for reliable and efficient service! Thanks (From Amar)
  • RW
    Raymond White
    Oct 30, 2025
    5.0
    Outstanding Experience with Simrat at Bell Trinity! I recently visited Bell Trinity to explore phone and plan options, and I cannot express how impressed and satisfied I am with the service I received from Simrat. From start to finish, she made the entire experience smooth, easy to understand, and truly enjoyable , something that’s not always the case when dealing with mobile plans! Simrat greeted me warmly the moment I walked into the store. She took the time to really listen to what I needed , not just trying to sell me something, but actually understanding my usage, budget, and preferences. She explained all the options clearly, with complete transparency, and helped me compare the pros and cons of different phones and plans. What stood out most was her professionalism, patience, and genuine care. She never rushed the process, even though I asked a ton of questions. She broke down the details in a way that was easy to follow, helping me find the perfect combination of a new phone and a fantastic plan that gives me way more value than what I had before. Simrat truly went above and beyond — she helped set up my phone, transferred all my data without any hassle, and even made sure everything was working perfectly before I left. That level of dedication is rare these days. She also gave me some great tips on getting the most out of my plan and features I didn’t even know about. You can tell Simrat genuinely cares about her customers and takes pride in what she does. Her friendly attitude and professionalism made the whole experience stress-free and enjoyable. I walked out not only with a great new phone and an amazing deal, but also feeling confident and well taken care of. If you’re thinking about getting a new phone or switching to a better plan, I HIGHLY recommend asking for Simrat at Bell Trinity. She’s knowledgeable, honest, and will make sure you get the best possible deal. Honestly, it’s the best service I’ve received from any mobile provider in years. Thank you so much, Simrat, for your outstanding help and kindness, you’ve definitely earned a loyal customer, and I’ll be recommending you to all my friends and family! ⭐️⭐️⭐️⭐️⭐️ Five stars, hands down.

Frequently Asked Questions About Bell

What products and services does Bell at Trinity Common Mall in Brampton offer?

Bell offers products like smartphones, tablets, connected devices, and accessories, along with services including personal and business communications, Internet, TV, phone services, and smart home security.

What are the store hours for Bell at 100 Great Lakes Dr in Brampton?

The Bell store is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM.