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Come meet our expert staff and learn about Bell’s outstanding personal and business communications services. Get the latest smartphones, tablets, connected devices and accessories, all available on Canada’s best network. Find out about Canada’s best Internet technology and TV service, reliable phone and smart home security.
Feedback on customer service is mixed; while some representatives like Tayo, Mukesh, and Aadish received high praise for their professionalism and helpfulness, others like Manav and Vasu faced criticism for rudeness and unprofessional behavior.
Sales Experience
Several customers reported positive experiences with sales representatives who provided good deals and clear explanations, particularly mentioning Tayo, Mukesh, and Nimish.
Staff Attitude
There are significant concerns regarding staff attitude, with some customers describing experiences as rude or dismissive, particularly with certain employees like Manav and Vasu.
Efficiency
Many customers appreciated the efficiency of the service, especially when dealing with phone upgrades and plan changes, highlighting the smooth processes facilitated by staff like Tayo and Aadish.
Store Environment
Some reviews noted a lack of attention from staff, with reports of employees being more focused on personal conversations than assisting customers, leading to frustration among patrons.
CP
Chandelle Poirier
1 day ago
5.0
We had the best experience here. Demarcus was amazing and super helpful. We came in with broken phone and walked out with a new phone and all our information transferred. Thank you, Demarcus!!
EA
Ebuka Abulu
1 day ago
5.0
Demarcus was such a pleasure working with me to get a new phone. very patient, kind, informative and understanding of my needs to switch from Roger’s to bell. Will bring my girlfriend for my next activation!
JG
Jessica Goncalves
Nov 16, 2025
5.0
Tayo was an amazing rep. He was knowledgeable and thorough in explaining our options. He helped us with everything we needed and went above and beyond with customer service. I would highly recommend this location and his service.
TL
Tysha Latchana
Nov 4, 2025
5.0
I recently visited Bell at Bramalea mall to get a new iPhone and I had an excellent experience thanks to Joshua. He was extremely helpful, knowledgeable, and patient throughout the entire process. He took the time to explain all the features and options clearly and made sure I was comfortable with my new phone before leaving the store. Customer service like this really makes a difference. Thank you for making the experience smooth and enjoyable!
ZS
Zoheb Siddiqui
Oct 29, 2025
5.0
Huge thanks to Rohit at the Bell – Bramalea City Centre location. I came in stressed about a billing error on my internet plan. Rohit reviewed my account, explained each charge in plain language, and noticed where the mistake happened. He phoned in, stayed on the line, and got the adjustment approved while I was in store. He also set up paperless billing and made sure my next invoice would be correct. Professional, patient, and genuinely helpful—exactly the kind of service you hope for. Highly recommend seeing Rohit if you need real help with billing.
The Bell store is located at 25 Peel Centre Dr, Level 1-147A, Brampton, ON L6T3R5, inside Bramalea City Centre.
What are the operating hours of the Bell store in Bramalea City Centre?
The Bell store is open Monday to Friday from 10:00 AM to 9:00 PM, Saturday from 9:30 AM to 9:00 PM, and Sunday from 11:00 AM to 8:00 PM.
Which Bell services can I find at the Bramalea City Centre Bell store?
You can find services including Bell Mobility, Bell Satellite TV, Bell Fibe TV, Bell Internet, Bell Home Phone, and Bell Total Connect.
What products are available at the Bell store in Bramalea City Centre?
The store offers phones, tablets, mobile internet devices, mobile TV, rate plans, and SIM cards for Lucky Mobile and Virgin Plus.
What payment options does the Bell store accept?
The store accepts American Express, Cash, Check, MasterCard, and Visa.
How can I contact the Bell store in Bramalea City Centre?
You can reach the store by phone at +1 905-791-1140 or visit their website at http://storelocator.bell.ca/bellca/en/ON/Brampton/Bell/BE552.
Are there any other mobile phone stores near the Bell store at Bramalea City Centre?
Yes, nearby mobile phone stores include Koodo Mobile - Bramalea City Centre, Future Tech, Koodo, Fido, and Tbooth Wireless.
What nearby dining options are available near the Bell store?
Nearby dining options include Bento Sushi, Freshly Squeezed smoothie bar, and BarBurrito Canada for tex-mex cuisine.
What nearby retail stores can I visit when I go to the Bell store at Bramalea City Centre?
You can visit Image Fashions, Bluenotes, Coco Shoes, Aritzia, RW&CO., White Carat, Peoples Jewellers, and Bath & Body Works Canada in the vicinity.
What should I expect when visiting the Bell store at Bramalea City Centre?
Expect expert staff ready to help you with Bell's personal and business communications services, including the latest smartphones, tablets, connected devices, and accessories on Canada's best network.