Business Details
About
Telecommunications Service ProviderTelephone CompanyInternet Service ProviderCable & Satellite Television ServicesCell Phone StoreCell Phone Repair ShopBell Canada
Come meet our expert staff and learn about Bell’s outstanding personal and business communications services. Get the latest smartphones, tablets, connected devices and accessories, all available on Canada’s best network. Find out about Canada’s best Internet technology and TV service, reliable phone and smart home security.
Location
Hours
Reviews
4.2
225 reviews
5 stars
164
4 stars
12
3 stars
7
2 stars
9
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being knowledgeable, friendly, and helpful, particularly highlighting employees like Abhi, Suranjana, and Scott.
Sales Experience
Several reviews noted positive experiences during phone upgrades and purchases, with staff providing clear explanations and assistance in selecting the best options.
Long Wait Times
Some customers expressed frustration with long wait times and lack of acknowledgment from staff during busy periods.
Mixed Reviews on Company Policies
While many appreciated the service at the store, there were complaints about Bell's overall customer service and billing practices, indicating dissatisfaction with the company's policies.
- JGJessi GosselinDec 17, 20251.0Went in due to my phone not reading my sim card and when it wouldn't read the new one they gave me, the woman with brown hair and glasses said my options were to put my sim card in an old phone, pay for the repair, or buy out my contract. I'm thankful that I overheard the employee next to her explaining to another customer how the phone they just bought has eSim (a non-physical sim card option), so I Googled it when I left to figure out my phone could also do that. Maybe I should've known that, but so should all of the employees working with and selling these phone while handling the contracts. Especially when I was almost out $500 because of it.
- HDHojjat damirchiNov 26, 20255.0Scott is a perfect jenttleman helped me to active my sim. He is a positive man described all alternatives I had.
- LBL BartolNov 2, 20251.0I went into the store because my iPhone was first in a locked screen and I couldn’t shut it down or do anything. The salesperson told me that it happens because it was an older model. He convinced me that there was nothing that I could do. I had already tried draining the battery and hopefully restarting it that way but it only locked up again. I was convinced to get a new iPhone. On the way out of the mall I went to the guys in the booth in the middle and within 3 minutes he had my phone up and open and working again. He didn’t even charge me because he said that it was just a quick hard restart that was unique to my iPhone version. I went back to the Bell store to return the iPhone that I didn’t need within 10 minutes of getting it and I was no longer able to get back to my plan so I now have a plan that is more expensive. Lesson learned
- DKDivjot KaurOct 26, 20251.0Disgusting people I ever meet. Not help me I visit many times staff involve in talking with each other. No customer care service.they should send home taking free salary . Pathetic people
- CKCheryl KingSep 19, 20255.0Abhi was extremely knowledgeable and patient with my millions of questions! He was extremely kind and helpful in trying to resolve issues. Amazing!!
Frequently Asked Questions About Bell
Where is the Bell store located in Belleville?
The Bell store is located at 390 North Front St, Level 1, Belleville, ON, inside the Quinte Mall.
What are the Bell store's operating hours?
The store is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 9:30 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM.
What products and services does the Bell store offer?
Bell offers smartphones, tablets, mobile internet, TV services including Bell Satellite and Fibe TV, internet service, home phones, and smart home security solutions.
Which payment methods are accepted at the Bell store?
The Bell store accepts American Express, MasterCard, Visa, cash, and checks as payment options.
What brands and network providers are featured at this Bell location?
This Bell store features Bell Mobility, Bell Satellite TV, Bell Fibe TV, Bell Internet, Bell Home Phone, and Bell Total Connect services, all on Canada's best network.
Are there any special hours during holidays for the Bell store?
Yes, on November 28, 2025, the store will be open from 8:00 AM to 8:00 PM.
What nearby dining options can I explore after visiting Bell at Quinte Mall?
You can visit nearby dining spots such as Riverside Restaurant & Bakery, Taco Bell, Chilangos Mexican Restaurant, and Law & Orders Belleville for a variety of meal options.
Are there any suggested places nearby Bell for shopping or entertainment?
Yes, nearby you can find InOutSnackz for candy and shopping, Small Scale Bread bakery and grocery store, and several hair salons like Komosis Hair Studio and Kor Hair Design.
What financial or professional services are located near Bell at Quinte Mall?
Nearby professional services include Counselling Services of Belleville & District, RBC Royal Bank ATM, and Belleville Chamber of Commerce.
How can Bell's location in Quinte Mall help customers with accessibility and network options?
Being located inside Quinte Mall at 390 North Front St provides convenient access via local shopping and dining, plus the expert staff offer the latest devices and Canada's best network services for both personal and business communications.