FedEx Ship Centre

Reviews

• VS

  Viktoriia Soliarova

  1 day ago
  1.0
  My boyfriend needed to ship his monitor to aser. We spoke to a representative (after 5 calls, bc an AI just won’t let us through), and representative said they do have boxes and wrapping available on a location. We got there, haven’t even walked through the door, the lady came out (it was Jan 10, 2026, around 1 pm), not tall, long black hair, and said that we need a box for it, they don’t have any for that size, just small express packages. We left. I, again, called over 10 times just to get through an AI to speak to a human being, who told me they DO have boxes, and he confused why she said they don’t. It’s a huge warehouse, and there also should be another location on that same address, so even if she didn’t have that, she should’ve referred us to a different entrance. And the whole conversation happened while we were standing outside, freezing cold, holding a monitor. So now we are going to Staples, as they are authorised fedex location too. But I regret not checking her name before leaving, she shouldn’t be working with people, if she doesn’t have an audacity to offer any kind of help or simply ask TO COME INSIDE to explain what we need to do or where we need to go. Terrible experience. If I could - I would’ve rate it not even a 0, but negative 5
• AL

  andrew lent

  4 days ago
  1.0
  3 days in a row with light snow but plowed roads fedex barrie failed to deliver my package. today was +4 (wed), Monday was beautiful and Tuesday I understand weather causes delays but this is canada. Im stuck in a loop because its scheduled for delivery so I cant just go get it today. Do I trust they will deliver tomorrow? Not really. I would just pick it up from fedex if customer support wasn't useless.
• MF

  Meital Fligelman

  Dec 29, 2025
  1.0
  Bad bad bad bad bad customer service ever. Unfortunately, my experience with FedEx was very negative. The shipment was delayed, tracking updates were unreliable, and customer service failed to resolve the issue or provide clear information. For a company of this size, the level of service was unacceptable.
• CG

  Chantelle Gubbels

  Dec 29, 2025
  5.0
  If you're going to this location, do not listen to map quest because it says one big bay point drive, which is the right address.But will take you to the old location
• JJ

  Jon Jackson

  Dec 25, 2025
  1.0
  My wife ordered an Apple Watch from Best Buy, we were told the package would arrive between 11:20AM and 3:20PM; at 6:30PM there was a knock at the door and it was the FedEx delivery. I signed for the package and just after the driver left I noticed the tape had been cut on one side, we cut open the tape on the top and realized during shipping someone had pulled out the one side of the box and stolen the Apple Watch and then pushed the cardboard back in. We put in a claim with FedEx and almost two weeks later they got back to us and denied the claim saying that basically it's not their responsibility. Not impressed at all, we are out $621 and will definitely not be using FedEx for any type of shipping again.

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