Bell

4.4
331 reviews

About

Telecommunications Service ProviderTelephone CompanyInternet Service ProviderCable & Satellite Television ServicesCell Phone StoreCell Phone Repair ShopBell Canada
Come meet our expert staff and learn about Bell’s outstanding personal and business communications services. Get the latest smartphones, tablets, connected devices and accessories, all available on Canada’s best network. Find out about Canada’s best Internet technology and TV service, reliable phone and smart home security.

Location

Bell
21 Mapleview Dr W, Barrie, ON
L4N9H5, Canada

Hours

Reviews

4.4
331 reviews
5 stars
258
4 stars
19
3 stars
9
2 stars
8
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of Tammy, Gaurav, and Raffi providing exceptional service.

Sales Experience

Many reviews highlighted positive experiences with sales representatives who helped customers find great deals and navigate plans, particularly noting the effectiveness of Tammy and Raffi.

Efficiency

Several customers appreciated the quick and efficient service they received, with many noting that their issues were resolved promptly.

Mixed Experiences

While most feedback was positive, some customers reported frustrations with service delays and issues with equipment returns, indicating a need for improvement in certain areas.
  • DS
    Dennis Smith
    1 day ago
    5.0
    Very helpful and always trying to give best deals thx bell
  • CA
    Colleen Allen
    1 day ago
    5.0
    I was very frustrated and unhappy buying a new phone on Bell website, so I came in to the store today and had the BEST customer service from Kavita today, she patiently listened to my needs and wants and directed me to the right services and even gave me a corporate discount that the online representative did not offer! I will definitely be back for an upgrade! Thank you thank you thank you!👍🌹
  • MM
    Marcia The Dog Nanny Murray
    2 days ago
    1.0
    After 26 years as a customer. I finally had enough and found a provider of internet able to service my area. So this morning Bell was working, new provider due this morning to do installation . Then Bell says there is an issue with Fibe box, which can't be fixed till Wednesday. Oh what a surprise. Yesterday I got a call from Bell Customer relations offering me my internet for just $50.00 unlimited a month when they have been charging me $121.00 a month. Bell is underhanded, if they are so scared of competition reduced your rates. Over playing games, to affect customers.
  • JE
    Jeremy E
    Dec 20, 2025
    5.0
    Gaurav was excellent to deal with. We switched some services, added a new phone and upgraded another phone. A lot of information to deal with at once and he made it extremely easy to understand. Thank you
  • CC
    Cathy
    Dec 16, 2025
    4.0
    This store does not take equipment returns, however, the gentleman was very helpful in packaging the equipment to be returned for me and clear on what to do at the post office. Free returns.

Frequently Asked Questions About Bell

What products and services does Bell offer at the Barrie South SmartCentres location?

Bell offers personal and business communications services including smartphones, tablets, connected devices, Bell Mobility plans, Bell Satellite TV, Bell Fibe TV, Bell Internet, Bell Home Phone, and Bell Total Connect.

What are the store hours for Bell at 21 Mapleview Dr W, Barrie?

The Bell store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM.