Bell

4.4
281 reviews

About

Telecommunications Service ProviderTelephone CompanyInternet Service ProviderCable & Satellite Television ServicesCell Phone StoreCell Phone Repair Shop
Come meet our expert staff and learn about Bell’s outstanding personal and business communications services. Get the latest smartphones, tablets, connected devices and accessories, all available on Canada’s best network. Find out about Canada’s best Internet technology and TV service, reliable phone and smart home security.

Location

Bell
509 Bayfield St, Barrie, ON
L4M4Z8, Canada

Hours

Reviews

4.4
281 reviews
5 stars
226
4 stars
10
3 stars
4
2 stars
5
1 star
36

What are people saying?

AI-generated from recent customer reviews

Customer Service

Raj, Jacky, and Michael received numerous commendations for their exceptional customer service, with many customers highlighting their patience, knowledge, and helpfulness.

Technical Expertise

Customers praised the staff for their technical knowledge, particularly in resolving complex issues and providing clear explanations.

Friendly Atmosphere

Many reviews noted the friendly and engaging demeanor of the staff, making the shopping experience enjoyable and stress-free.

Efficiency

Several customers mentioned the quick and efficient service they received, with staff handling transactions and technical setups smoothly.

Mixed Experiences

While most feedback was positive, a few customers reported negative experiences, particularly regarding billing issues and perceived rudeness from some staff.
  • GD
    Greg Douglas
    Nov 17, 2025
    5.0
    Mikey was absolutely amazing - so helpful - made sure everything was take care of - everyone should go to Bell Store at Georgian Mall and ask for Mikey!!
  • MS
    Mike Stephens
    Nov 15, 2025
    5.0
    Bhavin is the best. Politely explain everything to me. Port in my number from koodo to bell and residential service as well. This guy deserves an appreciation.
  • DR
    Dave Rideout
    Nov 13, 2025
    5.0
    Having difficulty setting up my Virgin account. Salesman Jacky was great, spent time setting me up, he is not tech support so I really appreciate that he went beyond his duties to help!!
  • BM
    Brooke Maw
    Nov 10, 2025
    5.0
    Raj ( Rajeeban Ramesh) was the man who helped me, I wouldn't have been able to get my transfer figured out without his help. He went above and beyond even answering questions after hours. I appreciate his dedication! Very personable and friendly I recommend you ask for his assitance if possible.
  • GG
    Gillian Gallant
    Oct 20, 2025
    5.0
    I recently visited the Bell store feeling incredibly frustrated after struggling for two days with a complex activation issue on my new smartphone. I had tried numerous troubleshooting guides and spent hours on hold with general customer service, but nothing worked, and I was starting to think the device itself was defective. I desperately needed expert, in person help, and thankfully, when I arrived, I was immediately connected with Raj. Raj was truly phenomenal. He didn't just rush through the standard procedures; he took the time to patiently listen to the full backstory of the problem and then meticulously diagnosed the root cause, which turned out to be a very tricky configuration error, not a hardware fault. His technical knowledge was immediately apparent, and he explained the fix clearly and confidently. Within fifteen minutes, he had applied the correct settings, ensuring all my data was safely migrated and the phone was running perfectly, exactly as it should have been from the start. Thanks to Raj, a situation that had caused me significant stress was resolved quickly and completely. It’s rare to receive such dedicated, skillful, and genuine service these days, especially when dealing with technical problems. If you ever visit this Bell location with any technical issues or need help setting up a new device, definitely ask for Raj. He is a huge asset to the team, and I highly recommend his expertise to anyone needing reliable assistance with their mobility services.

Frequently Asked Questions About Bell

Where is the Bell store located in Barrie?

The Bell store is located at 509 Bayfield St, Level 1, in Georgian Mall, Barrie, ON L4M4Z8, Canada.

What are the Bell store's opening hours?

The Bell store is open Monday to Friday from 9:30 AM to 9:00 PM, Saturday from 9:30 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM.