Business Details
About
Telecommunications Service ProviderTelephone CompanyInternet Service ProviderCable & Satellite Television ServicesCell Phone Store
Come meet our expert staff and learn about Bell’s outstanding personal and business communications services. Get the latest smartphones, tablets, connected devices and accessories, all available on Canada’s best network. Find out about Canada’s best Internet technology and TV service, reliable phone and smart home security.
Location
Hours
Reviews
4.2
170 reviews
5 stars
131
4 stars
7
3 stars2
2 stars
3
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised staff for being helpful and friendly, while others reported rude and unhelpful interactions.
Staff Knowledge
Several customers highlighted knowledgeable staff who provided excellent assistance, particularly mentioning individuals like Stephanie, Shika, and Mariam.
Store Environment
Some customers appreciated the welcoming atmosphere and friendly demeanor of employees, while others noted issues with accessibility and service delays.
Problem Resolution
A number of reviews indicated that staff were effective in resolving issues, but there were also complaints about staff being dismissive or unhelpful.
Service Consistency
There is a notable inconsistency in service quality, with some customers having outstanding experiences while others faced significant frustrations.
- BNBlossom NewsomeNov 10, 20255.0Fiona and Abi were great. Very knowledgeable and helpful, friendly too. Best Bell store in Durham region by far.
- AGAngela GardenerNov 10, 20255.0Very helpful, very friendly, great staff. Love Fiona, she's the best.
- FWFlorence WilsonNov 10, 20255.0Lost my phone today and went into this Bell store to get help. Fiona and her coworker Abi were very nice and helpful. Put one of her in every Bell store and BELL will be in business forever.
- TLTracey LerouxSep 5, 20255.0I received excellent service from Abi while switching my mobile over to Bell. He was able to guide me through the switch over process.
- SMShelma MathewAug 29, 20251.0Visited for a device upgrade. Agent was very rude and lacked patience to answer questions. Highly disappointed with the service.
Frequently Asked Questions About Bell
What products and services does the Bell store at RioCan Durham Centre offer?
The store offers the latest smartphones, tablets, connected devices, Bell Mobility plans, Bell Satellite TV, Bell Fibe TV, Bell Internet, Bell Home Phone, and Bell Total Connect services.
Where is the Bell store located in Ajax?
It is located at 135 Harwood Ave N, Unit 206, RioCan Durham Centre, Ajax, ON L1Z1E8, Canada.
What are the Bell store's hours of operation?
Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 5:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Which payment options are accepted at the Bell store?
They accept American Express, cash, check, Mastercard, and Visa.
How can I contact the Bell store in Ajax?
You can reach them at +1 905-683-1212 or visit their website at http://storelocator.bell.ca/bellca/en/ON/Ajax/Bell-Durham-Centre/BE212.
Is the Bell store at RioCan Durham Centre open on Sundays?
Yes, the store is open from 11:00 AM to 5:00 PM on Sundays.
What makes Bell the preferred network at this location?
Bell offers Canada's best network with outstanding personal and business communications services including the latest devices, reliable Internet technology, TV service, phone, and smart home security.
What nearby stores can I visit for hobby and gift shopping after visiting Bell?
You can visit Warhammer, a toy and hobby shop, and Laura Secord Hallmark, a gift shop, both conveniently located near the Bell store.
Are there dining options near the Bell store at RioCan Durham Centre?
Yes, nearby dining options include Purple Bubble Asian Cuisine for bubble tea and Asian dishes, and Burgers On Fleek for burgers and sandwiches.
If I need eyewear or dental services near the Bell store, where should I go?
Durham Dental Centre offers dental and cosmetic dental services nearby, and Specsavers Canada provides optometry and eyewear services close to the store.