United States Postal Service

2.3
197 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 6910 S Yorktown Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
6910 S Yorktown Ave, Tulsa, OK
74136, United States

Hours

Reviews

2.3
197 reviews
5 stars
45
4 stars
15
3 stars
8
2 stars
9
1 star
120

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of positive and negative experiences with staff, with some customers praising friendly service while others report rudeness and unprofessional behavior.

Delivery Issues

Numerous complaints about undelivered mail, packages being returned, and incorrect deliveries highlight significant operational problems.

Long Wait Times

Many customers expressed frustration over long lines and slow service, particularly during peak hours, indicating a need for better staffing.

Communication Problems

Customers frequently reported difficulties in reaching staff by phone and receiving timely updates about their mail and packages.
  • KB
    Kenyon Bailey
    Dec 22, 2025
    5.0
    Self service was super fast for the most part.
  • MG
    Maria Gawthrop
    Dec 10, 2025
    1.0
    I go there almost every day, I had a Christmas envelope that someone gave me that they sell at the post office , they try to charge me for it, I explained that I got this from someone, they know me and that saw me bringing that envelope in already package, in other words, it not like I came in and stole it, again I am a regular customer that ships on a daily basis and I got FROCE TO PAY 3 DOLLARS FOR THE ENVELOPE. IT IS MOT TGE FORST TIME I HAD PROBLEMS WIT IN THE PEOPLE THERE, AND WHEN I TALKED TO THE MANAGER A PREVIOUS TIME HE JUST MJNIMIZED THE PROBLEM AND I JUST LET IT GO, BUT THIS TIME I AM GOING TO ESCALATE THIS , IT IS JUST PLAIN ABUSE AND DISRESPECT.
  • II
    II Drogos II
    Nov 18, 2025
    1.0
    Lied about attempting to deliver my package. I was by the door and the door ajar with a note on the door. No one came to my door at all. I recieved a message that no one was available for a signature. Filed a complaint with USPS. This is a 2nd incident .
  • RM
    Randy Meeks
    Nov 17, 2025
    1.0
    I called to see where the closest “full service” post office was located. It wouldn't let me talk to an agent. So frustrating. The government must hire people that don't care. Why would they care? They get paid the same either way. Horrible service
  • CL
    Corey Leonard
    Nov 10, 2025
    1.0
    Undelivered mail, no human to talk to over phone

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.