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Brand Certified

United States Postal Service

2.4
(121 reviews)

Business Details

5313 E Independence St, Tulsa, OK
74115, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 5313 E Independence St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
5313 E Independence St, Tulsa, OK
74115, United States

Hours

Reviews

2.4
121 reviews
5 stars
34
4 stars
7
3 stars
6
2 stars
6
1 star
68

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while some customers praised individual employees for their helpfulness and friendliness, others reported rude and unprofessional behavior from certain staff members.

Delivery Issues

Numerous complaints about packages being delivered to the wrong address, delayed deliveries, and unresponsive customer service regarding tracking and mail handling.

Phone Accessibility

Many customers expressed frustration over the inability to reach the post office by phone, with reports of long wait times and calls going unanswered.

Overall Experience

While some customers have had positive experiences, many others reported significant issues with service quality, leading to a generally negative perception of this post office.
  • LS
    Lynsey Spraglin
    Feb 10, 2026
    5.0
    Fastest service you can imagine for an underfunded government institution. love love love usps
  • MM
    Mark
    Feb 3, 2026
    5.0
    Very helpful with my coa. Easy, no guff.
  • GS
    Gregg Snear
    Nov 26, 2025
    5.0
    Excellent customer service. The staff is always friendly and helpful. I cannot emphasize enough how helpful and nice the employees are.
  • RS
    Rachael “Dmitri” Stevens
    Nov 13, 2025
    1.0
    Doesn't even answer the phones
  • DP
    Dominic Paventi
    Oct 29, 2025
    5.0
    I had a bit of a confusing situation to deal with this morning and Michelle was super sweet, patient, and helped me sort through the entire situation. If you go to this USPS and get Michelle know that you are in good hands ☺️💚💚

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
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  • Legal business name
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  • Official website
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