Business Details
7001 East 38th Street, Tulsa, OK
74145, United States
Certified by RXO • Feb 22, 2026
(800) 883-4593
Certified by RXO • Feb 22, 2026
https://www.rxo.com
Certified by RXO • Feb 22, 2026
About
Certified by RXO • Feb 22, 2026
Shipping ServiceXPO Enterprise Services
RXO Logistics is the largest provider of last mile logistics for heavy goods in North America. Last mile is a critically important part of the supply chain that benefits from scale, technology and experience. We arrange an average of 10,000,000 last mile deliveries and about 500,000 assemblies and installations annually.
Location
Certified by RXO • Feb 22, 2026
Hours
Certified by RXO • Feb 22, 2026
Reviews
4.3
383 reviews
5 stars
294
4 stars
18
3 stars
12
2 stars5
1 star
54
What are people saying?
AI-generated from recent customer reviews
Delivery Experience
Many customers praised the delivery personnel for being professional, courteous, and efficient, with timely arrivals and good communication.
Customer Service
Feedback highlighted significant issues with the call center, including long wait times and unhelpful responses, leading to frustration among customers.
Installation Quality
Customers reported positive experiences with the installation teams, noting their professionalism and care in handling appliances.
Communication Issues
Several reviews mentioned poor communication regarding delivery schedules, with multiple rescheduling and lack of updates causing dissatisfaction.
Mixed Reviews
While many praised the service, there were also strong negative experiences reported, particularly regarding logistics and customer support.
- AJAJM JAMFeb 17, 20262.0I arrived on time, presented the correct paperwork. Despite that, the person that I interacted with was rude and unprofessional. the RXO needs to training their front-facing staff can be professional and welcoming. The Dock Door and the Yard is awfully.
- MCMichael ClarkFeb 6, 20265.0Mattress was delivered on time. Installers were professional and courteous.
- AYAndy YoungFeb 6, 20265.0Professional, courteous and efficient service from the delivery personnel and the office, shipping and hub to ensure delivery of our refrigerator. Would highly recommend this company to anyone. Thanks again for the great service. Andy
- MMmrdextaJan 28, 20265.0Had a fantastic experience with RXO delivering my new dryer today! The team was professional, arrived right on time, and handled the unit with a lot of care. They made sure everything was set up correctly and were very polite throughout the process. Highly recommend this crew!
- BGBrian GoddardJan 19, 20263.0The local office in Tulsa is spot on and I would highly recommend Scott and the crew there. On the other hand, all of the electronic communication and especially the call center (based in the Philippines) is the worst experience I have ever had in customer support. Too bad that the local offices are hand bound to the control and missteps of the call center. I've never been more frustrated and disappointed in a company as I did RXO call center.
Frequently Asked Questions About RXO
What type of services does RXO provide?
RXO provides last mile logistics services for heavy goods, arranging millions of deliveries and installations annually across North America.
Where is RXO located?
RXO is located at 7001 East 38th Street, Suite 7049-7061, Tulsa, OK 74145, United States.
What are RXO's hours of operation?
RXO is open Tuesday, Wednesday, Friday, and Saturday from 8:00 AM to 5:00 PM, and closed on Monday, Thursday, and Sunday.
How can I contact RXO for last mile delivery inquiries?
You can contact RXO via their main phone number +1 800-883-4593 or email them at lastmile@rxo.com.
In which languages does RXO offer customer service?
RXO offers customer service in English and Spanish.
What kind of companies are located near RXO's facility that might relate to logistics?
Nearby companies related to logistics include Express Courier International and Excel3PL, which also provide courier, delivery, and freight services.
Are there any nearby furniture stores close to RXO?
Yes, there are nearby furniture stores such as Super Discount Merchandise and Express Imports located close to RXO, which could be part of the supply chain ecosystem.
What are some nearby businesses related to building supplies that might complement RXO's services?
Nearby building supply stores like Building Supply Company and Specialty Products & Insulation might supply products that require RXO's last mile delivery services.
Does RXO have an online presence where I can learn more about their services?
Yes, RXO maintains a website at https://www.rxo.com and a LinkedIn page at https://www.linkedin.com/company/rxo/. They are also active on Facebook, Twitter (@rxoinc), and Instagram (@rxo.inc).
When was RXO established and how experienced is the company?
RXO was established in 1989 and has decades of experience in providing last mile logistics services for heavy goods.
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