Business Details
About
Shipping Service
RXO Logistics is the largest provider of last mile logistics for heavy goods in North America. Last mile is a critically important part of the supply chain that benefits from scale, technology and experience. We arrange an average of 10,000,000 last mile deliveries and about 500,000 assemblies and installations annually.
Location
Hours
Reviews
4.3
359 reviews
5 stars
276
4 stars
18
3 stars
11
2 stars3
1 star
51
What are people saying?
AI-generated from recent customer reviews
Delivery Timeliness
Many customers praised the delivery team for being on time and adhering to scheduled windows.
Professionalism
The delivery personnel were frequently described as professional, courteous, and knowledgeable.
Communication
Customers appreciated the proactive communication regarding delivery times and updates, although some reported issues with lack of communication during delays.
Installation Quality
The installation of appliances was generally handled well, with teams being careful and efficient.
Customer Service Issues
Several reviews highlighted significant problems with customer service, particularly regarding scheduling and communication during delays.
- KBKyler BrownOct 29, 20255.0Our delivery guys were awesome delivering our peloton equipment! Were nice, professional, and took all the trash with them. 10/10
- RCRod ColemanOct 28, 20255.0Installation team was very professional, neat and courteous, They arrived on time and were in and out in less than 20 minutes. This included the installation of the new appliance and take-away of the old one.
- AMAddie MastonOct 27, 20255.0Great delivery men! Fantastic job!
- MMmac41874403Oct 15, 20255.0Delivered my peloton row in the timeframe they said. Friendly guys and set it up quickly. Took all the trash and cleaned up everything.
- KDK E DealOct 10, 20255.0Simply EXCELLENT! Deliver was on time, team was professional and courteous. They had a great knowledge of my new fridge. The maneuvered my old & new units thru a very tight space with skill and concern for my property. They cleaned up and made the delivery experience as good as it can be. Great job & service. Both team members communicated well and asked appropriate questions and knew every answer. Thank you.
Frequently Asked Questions About RXO
What type of services does RXO provide?
RXO provides last mile logistics services for heavy goods, arranging millions of deliveries and installations annually across North America.
Where is RXO located?
RXO is located at 7001 East 38th Street, Suite 7049-7061, Tulsa, OK 74145, United States.
What are RXO's hours of operation?
RXO is open Tuesday, Wednesday, Friday, and Saturday from 8:00 AM to 5:00 PM, and closed on Monday, Thursday, and Sunday.
How can I contact RXO for last mile delivery inquiries?
You can contact RXO via their main phone number +1 800-883-4593 or email them at lastmile@rxo.com.
In which languages does RXO offer customer service?
RXO offers customer service in English and Spanish.
What kind of companies are located near RXO's facility that might relate to logistics?
Nearby companies related to logistics include Express Courier International and Excel3PL, which also provide courier, delivery, and freight services.
Are there any nearby furniture stores close to RXO?
Yes, there are nearby furniture stores such as Super Discount Merchandise and Express Imports located close to RXO, which could be part of the supply chain ecosystem.
What are some nearby businesses related to building supplies that might complement RXO's services?
Nearby building supply stores like Building Supply Company and Specialty Products & Insulation might supply products that require RXO's last mile delivery services.
Does RXO have an online presence where I can learn more about their services?
Yes, RXO maintains a website at https://www.rxo.com and a LinkedIn page at https://www.linkedin.com/company/rxo/. They are also active on Facebook, Twitter (@rxoinc), and Instagram (@rxo.inc).
When was RXO established and how experienced is the company?
RXO was established in 1989 and has decades of experience in providing last mile logistics services for heavy goods.