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Visit your local Post Office™ at 3601 Spencer Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Subject: Unacceptable Service at Spenser, Oklahoma Post Office
I am writing to express my dissatisfaction with the service I have received at the Spenser, Oklahoma Post Office. Unfortunately, my experiences have been extremely frustrating, and I feel compelled to share them.
On multiple occasions, packages have been delivered to the wrong address, or the delivery status simply indicates "No Secure Location Available." When I contact the office in hopes of resolving the issue, I am met with laughter and dismissive behavior. It seems as though my concerns are not taken seriously, and at times, I have even been made to feel as though I am being falsely accused of lying about the situation.
This level of service is unacceptable, and I wonder who is overseeing the operations at this location. It is clear that the staff would benefit from additional training to ensure better customer service and more reliable delivery practices.
I sincerely hope that action will be taken to address these issues, as it has become an ongoing source of frustration.
Thank you for your attention to this matter.
Sincerely,
NN
Nae
Nov 30, 2023
3.0
So far so good the lady in the front is awesome I been with Spencer post office for years just want to say thanks
JP
J.R. Patton
Feb 16, 2021
2.0
My mail arrives anywhere from 9am (Friday and Saturday mostly) to 5:30pm (Monday thru Thursday). I went to the office and spoke with them about this. They asked for my address and said oh that's so and so he's our late carrier. He always comes in late.... what??? You're just letting it slide?? Yes if anything needs signed for they just drop off a notice in the box. I've seen it myself. He do not come to the door and try to deliver it. Occasionally there is a female who will run the route and she's seems to be awesome! I wish I could have and keep a job where I can basically show up when ever I feel like it. The ladies in the post office are helpful courteous and friendly.
CV
Cori Quinones Vanek
May 26, 2020
1.0
I don't know why they can't read an address. I'm tired of hunting my mail down! They are constantly delivering it to the wrong address or just not delivering my mail at all! Wish I could give them a ZERO star review!
TJ
Tmiyah Jeffries
Dec 27, 2017
1.0
My amazon package was “supposedly” delivered to my house that I was at all day waiting on this package that I never received!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 3601 Spencer Rd?
You can send mail, ship packages, get money orders, rent PO Boxes, apply for passports, buy gift cards, and more.
What are the operating hours for this Post Office location?
Monday to Friday from 8:00 AM to 12:30 PM and 1:30 PM to 4:30 PM, and Saturday from 8:30 AM to 10:30 AM. Closed on Sundays.
Can I apply for a first-time U.S. passport at this location?
Yes, this Post Office accepts first-time passport applications and offers passport photo services by appointment.
Do I need an appointment for passport services here?
Yes, most passport services require scheduling an appointment online, though limited walk-in hours may be available at select locations.
How much does a passport photo cost at this Post Office?
The fee for a passport photo is $15.
How can I reserve a PO Box at this Post Office?
You can search for and reserve PO Boxes online securely through the USPS website, then complete your setup in person.
Are the PO Boxes accessible after Post Office hours?
Most locations offer 24/7 lobby access to PO Boxes, but access hours can vary, so check with this Post Office for details.
What nearby dining options can I visit before or after my Post Office visit?
You can visit Stacey’s Slappin Soulfood or HeavenLee BBQ, both local restaurants near the Post Office at 3601 Spencer Rd.
Are there any nearby beauty salons or barbers I can go to in Spencer?
Yes, N-Finity Hair Design and Player's Cuts are nearby beauty and barber salons you might consider visiting.
Where can I find nearby community and government services around the Post Office?
Nearby are the Spencer Police Department, City of Spencer Oklahoma community center, Oklahoma County Senior Program, Spencer Fire Department, and Spencer OK Chamber.