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United States Postal Service

2.7
(125 reviews)

Business Details

1233 N Cedar St, Owasso, OK
74055, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1233 N Cedar St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1233 N Cedar St, Owasso, OK
74055, United States

Hours

Reviews

2.7
125 reviews
5 stars
45
4 stars
6
3 stars
8
2 stars
3
1 star
63

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported problems with package deliveries, including missed deliveries, packages sent to wrong addresses, and claims of attempted deliveries without actual attempts being made.

Customer Service

Feedback on customer service was mixed; while some employees were praised for their helpfulness, many reviews highlighted rude and unprofessional behavior from staff, particularly at the counter.

Efficiency

Customers frequently complained about slow service, long wait times, and inadequate staffing during busy hours, leading to frustration.

Lost Packages

Several reviews mentioned lost packages and difficulties in retrieving them, with customers expressing dissatisfaction over the handling of their mail.
  • MW
    Morgan White
    Feb 2, 2026
    1.0
    Mail not delivered. Didn't try to deliver and I had to come out to the post office to make sure it got delivered the next day because they said it was on a truck and I couldn't pick it up. Worked a 12hr shift and stayed up 6 hrs after just to get my package. They say attempted delivery but no one in the house or any of the dogs were alerted. Why I cant stand when online providers dont say specifically which carrier is shipping their products. This is also for the 4 phone surveys yall kept asking me for why I begged to speak someone about where my package was too wasting even more of my time. Luckily for you guys I cant put lower than 1 star.
  • DJ
    Daniel Johnson
    Jan 31, 2026
    1.0
    Terrible judgment and decisions that cost me considerably.
  • VG
    Vikki Glasco
    Dec 24, 2025
    3.0
    Typically when I go into the post office and wait in line to speak with someone, the clerks are professional enough to take care of the business. They do not have nice customer service. The last time I went in and had a complaint about reporting missing mail the clerk could not help me and said that she didn't know anything about that. She gave me a number to call, but I could not get through to speak to anyone over the matter. I guess that's one way for them to avoid complaints.
  • SM
    Sandy Morrison
    Dec 11, 2025
    5.0
    Today I needed the help of the Owasso post office regarding a package sent to me. The woman I spoke with at the post office was very helpful and said she would look into the location of my package. Within a few hours, the package was delivered to me. In addition, the woman I spoke with called me back to ensure I received the package. I was very impressed with the service I received today. Thank you.
  • SC
    Shelby Caruso
    Nov 5, 2025
    5.0
    This location has been very helpful. My package was delivered to an old address and they helped me locate it, and held it for me to pick up. Calling and talking to a real person, who’s was friendly, was so nice! Thanks Ashley!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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