United States Postal Service

2.4
162 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 7800 W Hefner Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
7800 W Hefner Rd, Oklahoma City, OK
73162, United States

Hours

Reviews

2.4
162 reviews
5 stars
46
4 stars
7
3 stars
4
2 stars
9
1 star
96

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of helpful and rude staff, with some customers praising specific employees while others report negative experiences with certain attendants.

Long Wait Times

Many customers expressed frustration over long wait times due to insufficient staffing, especially during busy periods.

Package Handling Issues

Numerous reviews mention problems with lost or damaged packages, as well as incorrect deliveries, leading to significant customer dissatisfaction.

Inadequate Facilities

Customers reported ongoing issues with the package drop box being out of service for an extended period, causing inconvenience.

Mixed Experiences

While some customers have had positive interactions and reliable service, many others report consistent issues that detract from their overall experience.
  • VD
    Vett Day
    Jan 3, 2026
    5.0
    Very helpful
  • RV
    ricardo villaneda
    Dec 12, 2025
    2.0
    Long wait . Only 1 attendant around 10 people in line
  • SP
    Sofia Poulos
    Dec 8, 2025
    1.0
    It's 0841 and still no service! Employees fumbling around with keys and badges instead of WORKING!
  • WN
    Waqar Nasir
    Oct 22, 2025
    5.0
    Everyone is really nice and helpful in there. Great employees that have been there for a long time. I always drop my packages there,
  • NR
    Nathaly ramos
    Oct 14, 2025
    2.0
    Josephine is the rudest lady on earth, I have came here a handful of times and sadly everytime I come I get her, she is rude, and even when explaining it’s your first time doing something she is a smart ass about it, she truly ruins my experience here. I would rather sweep the beach than have to go to her window ever again.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.