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Visit your local Post Office™ at 9201 S Pennsylvania Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Feedback on customer service is mixed, with some employees praised for their helpfulness while others are described as rude and unprofessional.
Delivery Issues
Numerous complaints about lost or misdelivered packages, with customers expressing frustration over mail not reaching the correct addresses.
Staffing Problems
Many reviews mention a lack of staff leading to long wait times and inefficient service.
Positive Experiences
Some customers report positive interactions and efficient service, highlighting specific employees who provided excellent assistance.
Operational Hours
Customers are frustrated with inconsistent hours and early closures, making it difficult to access services.
JP
Joanna Pauleus
Nov 11, 2025
3.0
They lock their doors before closing time 4:23pm no getting in to drop off a return 🥲
JJ
Jake
Sep 27, 2025
5.0
Great experience with Tina and Chris! I showed up before 8:30am on Saturday, they opened on time and were polite and helpful to me and everyone else passing through. They were quick and efficient with my needs and wished me well on my day when I left. I hope every experience can be like this!
AS
Aaron Stephenson
Sep 23, 2025
1.0
Horrible service. Need more employees.
RB
Rebekah B
Sep 16, 2025
1.0
Clerk #85 this afternoon was very unprofessional! I needed to pick up my mail from my PO Box and I was met with a very rude clerk. I don't know what his issue was but he was also rude to other people as well. I've already called a supervisor and complained but I also wanted to leave a review due to his unprofessional behavior and attitude. If I didn't have my PO Box at this location I wouldn't be back because of this situation. He was very rude!!!
SW
Steve Wood
Sep 4, 2025
1.0
I have had important mail go missing.
Once I had my w-2 delivered to the wrong address. I receive mail that is not mine.
Today I found out that my car insurance cards were mailed a month ago, and have not arrived. Most likely delivered to wrong address. 73139
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 9201 S Pennsylvania Ave?
You can send mail and ship packages, purchase money orders, rent PO Boxes, apply for passports, buy gift cards, and access other postal services at this location.
Can I apply for a first-time passport at this Post Office?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State. You should complete and print your passport application form before applying.
Do I need an appointment for passport services at this location?
Most Post Offices require scheduling an appointment through the online scheduler for passport services. Limited walk-in hours are available at select locations.
Does this Post Office take passport photos?
Yes, most locations offering passport services, including this one, take passport photos. An appointment is needed for first-time passport and photo services.
What are the operating hours of the Post Office at 9201 S Pennsylvania Ave?
The Post Office is open Monday to Friday from 8:30 AM to 5:00 PM, and Saturday from 8:30 AM to 12:30 PM. It is closed on Sundays.
Can I rent a PO Box at this Post Office?
Yes, you can rent a PO Box either online or in person by bringing two valid forms of ID. Online reservations and availability checks can be made at the USPS website.
How do I access my PO Box after hours?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary. Please check with this Post Office for specific lobby hours.
Is there a convenient place to eat near the Post Office at 9201 S Pennsylvania Ave?
Yes, Granny's Kitchen, an American and burger restaurant, and Shingoro, a sushi restaurant, are nearby. You can enjoy a meal before or after your visit.
Where can I find a liquor store close to the Post Office?
89 Penn Liquor Store is located nearby and offers a variety of liquor and drinks, conveniently close to the Post Office.
Are there financial services near the Post Office for money transfers or ATM access?
Yes, Western Union offers money transfer services nearby, and there are ATMs available including LibertyX Bitcoin ATM and The Exchange Network close to the Post Office.