United States Postal Service

2.6
140 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 9201 S Pennsylvania Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
9201 S Pennsylvania Ave, Oklahoma City, OK
73159, United States

Hours

Reviews

2.6
140 reviews
5 stars
46
4 stars
9
3 stars
6
2 stars
5
1 star
74

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with some employees praised for their helpfulness while others are described as rude and unprofessional.

Delivery Issues

Numerous complaints about lost packages, misdelivered mail, and delays in delivery were noted, leading to frustration among customers.

Staff Attitude

Several reviews highlighted a negative attitude among staff, with reports of rudeness and lack of assistance, impacting overall customer experience.

Operational Efficiency

Customers expressed dissatisfaction with long wait times and inefficiencies in service, particularly during busy hours.
  • AH
    Audra Hyatt
    Dec 31, 2025
    5.0
    Donna the one off South Pennsylvania Avenue in Oklahoma city is amazing and is always so nice and welcoming!
  • CH
    Chadd Hawkins
    Dec 18, 2025
    1.0
    Your employees never have anything but bad attitudes and no answers. Any damn time I ask something specific I get told that I should already know or get told to look it up. Shut this location down or hire nicer people if doing their job is such an inconvenience
  • MG
    Marrissa Gibson
    Dec 9, 2025
    1.0
    Steven is very rude and not helpful at all. The worst experience I’ve had at a post office
  • DS
    Deborah Swain
    Dec 4, 2025
    1.0
    When you can't access your PO BOX the post office goes up on every year, there's a PROBLEM!
  • JP
    Joanna Pauleus
    Nov 11, 2025
    3.0
    They lock their doors before closing time 4:23pm no getting in to drop off a return 🥲

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.