United States Postal Service

2.6
136 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 9201 S Pennsylvania Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
9201 S Pennsylvania Ave, Oklahoma City, OK
73159, United States

Hours

Reviews

2.6
136 reviews
5 stars
45
4 stars
9
3 stars
6
2 stars
5
1 star
71

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some employees praised for their helpfulness while others are described as rude and unprofessional.

Delivery Issues

Numerous complaints about lost or misdelivered packages, with customers expressing frustration over mail not reaching the correct addresses.

Staffing Problems

Many reviews mention a lack of staff leading to long wait times and inefficient service.

Positive Experiences

Some customers report positive interactions and efficient service, highlighting specific employees who provided excellent assistance.

Operational Hours

Customers are frustrated with inconsistent hours and early closures, making it difficult to access services.
  • JP
    Joanna Pauleus
    Nov 11, 2025
    3.0
    They lock their doors before closing time 4:23pm no getting in to drop off a return 🥲
  • JJ
    Jake
    Sep 27, 2025
    5.0
    Great experience with Tina and Chris! I showed up before 8:30am on Saturday, they opened on time and were polite and helpful to me and everyone else passing through. They were quick and efficient with my needs and wished me well on my day when I left. I hope every experience can be like this!
  • AS
    Aaron Stephenson
    Sep 23, 2025
    1.0
    Horrible service. Need more employees.
  • RB
    Rebekah B
    Sep 16, 2025
    1.0
    Clerk #85 this afternoon was very unprofessional! I needed to pick up my mail from my PO Box and I was met with a very rude clerk. I don't know what his issue was but he was also rude to other people as well. I've already called a supervisor and complained but I also wanted to leave a review due to his unprofessional behavior and attitude. If I didn't have my PO Box at this location I wouldn't be back because of this situation. He was very rude!!!
  • SW
    Steve Wood
    Sep 4, 2025
    1.0
    I have had important mail go missing. Once I had my w-2 delivered to the wrong address. I receive mail that is not mine. Today I found out that my car insurance cards were mailed a month ago, and have not arrived. Most likely delivered to wrong address. 73139

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.