United States Postal Service

2.5
148 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 8275 E Reno Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
8275 E Reno Ave, Oklahoma City, OK
73110, United States

Hours

Reviews

2.5
148 reviews
5 stars
41
4 stars
9
3 stars
12
2 stars
8
1 star
78

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for their friendliness and helpfulness, others are reported as rude and unprofessional.

Delivery Issues

Numerous complaints about delayed or missed deliveries, with customers expressing frustration over packages not being delivered or being marked as undeliverable.

Staffing Problems

Customers noted long wait times and poor staffing levels, leading to inefficient service during busy periods.

Mixed Experiences

While some customers have had positive experiences with specific staff members, others report consistent issues with service quality and package handling.

Facility Condition

The post office is described as clean and well-maintained, but some customers have noted a lack of supplies and forms available.
  • KM
    Karen Mata
    Oct 28, 2025
    5.0
    Ashley Watson nice and helpful!!
  • SM
    Stacy Mullins
    Sep 11, 2025
    1.0
    This post office is horrible in mailing packages to Maui Hawaii.. I pay for priority to go by air and some employee puts the package on a boat delaying delivery by several days/weeks!. This has happened twice once at Christmas and for a birthday. Never will use this post office again. All the supervisor says is package is in transit! Horrible customer service.
  • WL
    William Lawrence
    Sep 4, 2025
    1.0
    Rude and they dont let you do the survey they just hit the button to give themselves a good rating before you can do anything.
  • WF
    Wendy Flint
    Sep 2, 2025
    5.0
    Linda from the Midwest saved the day!! She helped me close my P.O. Box that was supposed to already be closed by a postal worker in Vancouver WA. Linda took my stress and completely illuminated my stress over the phone. Thank you Linda!!
  • CS
    Chris Scholle
    Aug 30, 2025
    1.0
    Horrible. They won’t even deliver my packages so I have to pick them up here. They treat me like I’m a criminal for getting my own mail.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.