United States Postal Service

2.5
151 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 8275 E Reno Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
8275 E Reno Ave, Oklahoma City, OK
73110, United States

Hours

Reviews

2.5
151 reviews
5 stars
42
4 stars
9
3 stars
12
2 stars
8
1 star
80

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with customer service, with some staff being described as friendly and helpful, while others were reported as rude and dismissive.

Delivery Issues

Numerous complaints about delayed or missed deliveries, with customers expressing frustration over packages not being delivered or being marked as undeliverable.

Staffing Problems

Several reviews mention inadequate staffing leading to long wait times and poor service, particularly during busy periods.

Mixed Experiences

While some customers report positive interactions and efficient service, many others express dissatisfaction with the overall service quality and reliability.
  • KY
    Kayleigh Yoder
    Jan 5, 2026
    5.0
    This branch is always super helpful and provides amazing customer service. There is usually a wait but I can see they are doing the best with the help they have!
  • KK
    Kayle
    Dec 31, 2025
    1.0
    the older black lady that work in there has terrible customer service.
  • PP
    Playskool
    Nov 24, 2025
    1.0
    They make the ol lady work by herself with no help what’s so ever while the manager hangs out in the back. I feel bad for her. No help no nothing. Must be good to b a manager now n days
  • KM
    Karen Mata
    Oct 28, 2025
    5.0
    Ashley Watson nice and helpful!!
  • SM
    Stacy Mullins
    Sep 11, 2025
    1.0
    This post office is horrible in mailing packages to Maui Hawaii.. I pay for priority to go by air and some employee puts the package on a boat delaying delivery by several days/weeks!. This has happened twice once at Christmas and for a birthday. Never will use this post office again. All the supervisor says is package is in transit! Horrible customer service.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.