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Brand Certified

United States Postal Service

3.3
(172 reviews)

Business Details

305 NW 5th St, Oklahoma City, OK
73102, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 305 NW 5th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
305 NW 5th St, Oklahoma City, OK
73102, United States

Hours

Reviews

3.3
172 reviews
5 stars
82
4 stars
16
3 stars
9
2 stars
2
1 star
63

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, particularly highlighting individuals like Candace, Lakethia, and Melinda.

Efficiency

While some reviews noted long wait times and inefficiencies, others mentioned that the service was generally quick and effective, especially during busy periods.

Service Issues

Several customers reported issues with mail delivery, including misdelivered packages and problems with receiving mail, indicating a need for improvement in operational reliability.

Mixed Experiences

Feedback varied significantly, with some customers expressing satisfaction and others reporting rude or unprofessional behavior from certain staff members.
  • ML
    Matthew L
    Feb 19, 2026
    5.0
    Toni was so kind & helpful! She had great customer service, was very fast & friendly! Promote this lady ASAP!
  • VC
    Victoria Carrasco
    Jan 19, 2026
    5.0
    Hands-down my favorite location & the hours are phenomenal for professional people!! Lakethia & Candace go above & beyond to ensure you have everything you need (even when short-staffed, which is not their problem) & they also save you time & money when needed by suggesting better, more efficient or affordable options. I see some reviews stating they were treated poorly; these hard workers & super kind ladies will match your energy. If you approach them rude & inconsiderate, expect the same vibe & attitude back! Highly recommend this location!!!
  • TW
    Tyler Warlick
    Dec 19, 2025
    1.0
    Second time the post office has taken it upon themselves to declare my property vacant after speaking with their office multiple times causing multiple packages and important mail to be delayed.
  • TD
    Tarloke David
    Nov 30, 2025
    4.0
    This place was great. The person behind the counter helped me with prices for sending some mail back to England and really took care of me
  • CN
    Colton Nicholas
    Nov 24, 2025
    5.0
    One of if not the cleanest and efficient USPS I've ever been too. Has a nice piece of history across the street too.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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