United States Postal Service

3.3
164 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 305 NW 5th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
305 NW 5th St, Oklahoma City, OK
73102, United States

Hours

Reviews

3.3
164 reviews
5 stars
77
4 stars
15
3 stars
9
2 stars
2
1 star
61

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, particularly highlighting individuals like Candace, Lakethia, and Melinda.

Efficiency

While some reviews noted long wait times and inefficiencies, others mentioned that the lines moved quickly and that service was generally efficient during busy periods.

Service Issues

Several customers reported issues with mail delivery, including misdelivered packages and missing mail, indicating a need for improvement in postal operations.

Professionalism

There were mixed reviews regarding staff professionalism, with some customers experiencing rude or unhelpful interactions, particularly in relation to passport services.

Facility Conditions

Feedback included comments on the cleanliness and maintenance of the facility, with some customers noting that the building was dirty or poorly maintained.
  • LM
    Lida MTapia
    Oct 31, 2025
    5.0
    ⭐️⭐️⭐️⭐️⭐️ 5/5 I was very satisfied with my visit to the Downtown OKC Post Office. Candace was friendly, professional, and had a great attitude, which made the experience both pleasant and efficient. It’s always nice to be greeted with a smile and helpful service—thank you, Candace, for making my visit so smooth!
  • DN
    David Neef
    Oct 29, 2025
    5.0
    Staff at this is location is always helpful, Toni was a big help getting my package out. Great service!
  • DR
    Dee rains
    Oct 26, 2025
    1.0
    What day and tume will DanaLeighMiller get a new phone delivered ro her?
  • NI
    Neija Imani
    Oct 22, 2025
    5.0
    Candace made my experience easy and I appreciate her professionalism and being so kind!
  • AF
    Alba Family
    Oct 20, 2025
    5.0
    I come to this location because of Lakethia. She is amazing! Five star service every single time. She gets people in and out, she’s knowledgeable, and she is always a wealth of information with the most positive attitude.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.