United States Postal Service

2.3
157 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 3022 W I 44 Service Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3022 W I 44 Service Rd, Oklahoma City, OK
73112, United States

Hours

Reviews

2.3
157 reviews
5 stars
41
4 stars
5
3 stars
9
2 stars
10
1 star
92

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with specific complaints about individual employees' attitudes and lack of professionalism.

Delivery Issues

Frequent complaints about lost or misdelivered packages, with customers expressing frustration over the lack of resolution and communication regarding their issues.

Accessibility

Customers noted inconsistent hours and difficulties accessing services, particularly with PO Box access and phone support.

Mixed Experiences

While some customers praised friendly and helpful staff, others had negative experiences, indicating a lack of consistency in service quality.
  • AM
    Angel Moore
    Sep 30, 2025
    1.0
    My route is a training route and I have trouble every single day with delivering mail to our exact address. And other times it will be sent back to sender months later. I do not know what to do at this point it is very frustrating and PO Box is out of the question because they overcharge you dramatically
  • BB
    BEX
    Aug 5, 2025
    3.0
    What are the post office box hours?
  • MM
    Marouane El moutia
    Dec 9, 2020
    1.0
    I never get help for nothing
  • MV
    Merideth VanSant
    Aug 20, 2019
    1.0
    The clerk Bryan has literally yelled at me, and when I went to use the kiosk yesterday, he was yelling at an older woman. Dangerous and unacceptable.
  • BJ
    Brittany Jaramillo
    Jan 2, 2019
    1.0
    I had not been to this location in a couple years after moving, never had any issues. However, today I went to mail two letters and encountered the most condescending clerk ever. I told her I wanted the letters weighed for postage and she just told me to buy stamps to mail it. I was trying to explain what other post offices do and she continued to cut me off while repeating “I’ve worked here for 23 years and that’s not how we do it.” The other clerk attempted to help me, but she cut him off as well. Then when I was leaving she started making fun of me “not knowing how to buy stamps” with the customers in line behind me. Glad I’m heading back to California tomorrow.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.