United States Postal Service

2.3
151 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 4801 S I 35 Service Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
4801 S I 35 Service Rd, Oklahoma City, OK
73129, United States

Hours

Reviews

2.3
151 reviews
5 stars
39
4 stars
10
3 stars
2
2 stars
6
1 star
94

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some customers praised the staff for being friendly and helpful, many others reported rude and unhelpful interactions.

Delivery Issues

Numerous complaints were made about packages being misdelivered, not delivered at all, or marked as delivered when they were not.

Communication Problems

Customers expressed frustration over the inability to reach the post office by phone and the lack of timely responses to inquiries.

Overall Satisfaction

The overall sentiment is mixed, with some customers appreciating the service while many others expressed significant dissatisfaction with delivery and service quality.
  • KG
    Kennedy Gravely
    4 days ago
    1.0
    This offices work ethic is atrocious. 1) experience I paid for priority shipping + a required signature. At 7 am (before they even leave the office they said they left me a pink slip and tried to deliver it but I was home all day and later found out they left it at the office saw it required a signature and intentionally didnt even load it on the truck to come to me.. at all. My front door is DIRECTLY beside the mailboxes. 2) I had a package that didn’t require a signature (an Amazon package) they did the same thing said they tried to deliver it and left a pink slip but shocker they didnt do either. My route carrier is extremely lazy and unprofessional. I’ll just use every other mail carrier like fed ex or ups under the sun to get packages because clearly yall don’t do your jobs and I’d rather pay extra knowing the other drivers don’t get lazy and don’t deliver packages. Hope the postmaster sees this because you seriously need to address this because it’s a repetitive issue.
  • BM
    Blanca Montalban
    Dec 20, 2025
    5.0
    The workers there are so nice and helpful.I appreciate for always being so awesome!!! ❤️
  • JV
    Joselyn Vicencio
    Nov 5, 2025
    5.0
    Liz was so professional and patient with us when we were a bit confused about what we had to do. Thank you so much Liz!
  • CB
    Carlos Bustamante
    Nov 1, 2025
    5.0
    Las personas que trabajan allí son muy amables y dispuestos a ayudar en el manejo de envíos. Solamente me gustaría que las estampillas forever costaran menos así serían más accesibles a las personas de menos recursos y el costo de las P.O. boxes fueran menos costosas.
  • RR
    Robert Ragland
    Sep 10, 2025
    1.0
    Absolute trash mail carrier refuses to pick up out going mail. Just sets in the box for weeks so lazy bro it's your job!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.