United States Postal Service

2.3
149 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 4801 S I 35 Service Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
4801 S I 35 Service Rd, Oklahoma City, OK
73129, United States

Hours

Reviews

2.3
149 reviews
5 stars
39
4 stars
10
3 stars
2
2 stars
6
1 star
92

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some customers praised the friendliness and helpfulness of the staff, many reported rude and unhelpful interactions, particularly over the phone.

Delivery Issues

Numerous complaints were made about packages being misdelivered, not delivered at all, or marked as delivered when they were not, leading to significant frustration.

Operational Efficiency

Customers frequently noted long wait times and inadequate staffing during busy periods, contributing to a negative experience.

Accountability

There were multiple reports of negligence and lack of accountability regarding lost or mishandled mail, with little resolution offered to affected customers.

Accessibility

Customers expressed frustration with the difficulty of contacting the post office, including long hold times and unresponsive staff.
  • JV
    Joselyn Vicencio
    Nov 5, 2025
    5.0
    Liz was so professional and patient with us when we were a bit confused about what we had to do. Thank you so much Liz!
  • CB
    Carlos Bustamante
    Nov 1, 2025
    5.0
    Las personas que trabajan allí son muy amables y dispuestos a ayudar en el manejo de envíos. Solamente me gustaría que las estampillas forever costaran menos así serían más accesibles a las personas de menos recursos y el costo de las P.O. boxes fueran menos costosas.
  • RR
    Robert Ragland
    Sep 10, 2025
    1.0
    Absolute trash mail carrier refuses to pick up out going mail. Just sets in the box for weeks so lazy bro it's your job!
  • JH
    Jennifer Holder
    Aug 25, 2025
    1.0
    Worst post office ever very rude employees been waiting on hold for almost an hour
  • BL
    Brandy Thompson's crazy life
    Jul 15, 2025
    5.0
    Great hard working people and very nice

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.