United States Postal Service

2.3
174 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 4901 W Reno Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
4901 W Reno Ave, Oklahoma City, OK
73127, United States

Hours

Reviews

2.3
174 reviews
5 stars
50
4 stars
5
3 stars
3
2 stars
5
1 star
111

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, particularly from specific employees like Tim and Ty.

Staff Helpfulness

While some employees received praise for their helpfulness, others were criticized for being dismissive and unhelpful.

Service Efficiency

Customers expressed frustration with long wait times and inefficiencies, especially regarding passport services and package handling.

Accessibility Issues

Several reviews highlighted issues with accessibility, such as limited hours for PO box access and confusion over appointment requirements.
  • BT
    Bea Trize
    1 day ago
    5.0
    Great help with passport. I believe the name was David.
  • JF
    Jeremy Freeman
    Dec 26, 2025
    1.0
    Don't know why mail person keeps delivering to the mailbox and not my door, items like my prescription from the VA and delivery items I expected at the door always at the box, VA prescription actually delivered to house 5 doors down thankfully they brought it to me rather than return to sender. All because the delivery person put it in the wrong box, it's a big deal.
  • MR
    Mauricio Rivera
    Nov 6, 2025
    5.0
    Great people helped when asked and was very friendly
  • ER
    eliza Ramirez
    Nov 5, 2025
    1.0
    Staff was so rude. Do not go to this post office. Very very unprofessional.
  • CS
    Chuck Stroehmer
    Sep 24, 2025
    5.0
    Thanks .

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.