Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 4901 W Reno Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.3
172 reviews
5 stars
49
4 stars
5
3 stars
3
2 stars
5
1 star
110
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently rude and unprofessional behavior from staff, with many customers expressing frustration over their interactions.
Staff Performance
While some employees received praise for their helpfulness, others, particularly Tim, were frequently criticized for their poor attitude and lack of professionalism.
Service Efficiency
Customers reported long wait times and inefficiencies, especially regarding passport services, with some appointments not being honored or staff being unavailable.
Accessibility Issues
Several customers noted limited access to services, such as restricted hours for PO box access and confusion over walk-in policies for passport applications.
Mixed Experiences
While some customers had positive experiences with specific staff members, the overall sentiment leaned towards dissatisfaction with the service provided.
- MRMauricio RiveraNov 6, 20255.0Great people helped when asked and was very friendly
- EReliza RamirezNov 5, 20251.0Staff was so rude. Do not go to this post office. Very very unprofessional.
- CSChuck StroehmerSep 24, 20255.0Thanks .
- GVGregory VriezeSep 9, 20255.0At the Reno location, one can renew a passport in less than 1 hour.
- P5PANTHER 5766Aug 12, 20255.0People just don’t understand it’s stressful to work in places like these customer service was perfect 10/10
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 4901 W Reno Ave offer?
They provide mail sending and package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications and can usually take your passport photo by appointment.
Do I need an appointment to use passport services here?
Most passport services require an appointment using the online scheduler, with limited walk-in hours at select locations.
What are the operating hours for the USPS location at 4901 W Reno Ave?
They are open Monday through Friday from 8:30 AM to 5:00 PM and closed on weekends.
How can I get a PO Box at this Post Office?
You can apply for a PO Box online or in person by bringing two valid IDs and a completed application.
Is there 24/7 access to PO Boxes here?
Most USPS locations, including this one, offer 24/7 access to PO Boxes in the lobby, but access hours may vary so check locally.
What nearby food options are available around this USPS location?
Nearby dining includes 47 Lounge and Grill, PortoFino's Italian Restaurant, and Stroman's Oklahoma, great for meals before or after your visit.
Are there local healthcare facilities near this Post Office?
Yes, the Oklahoma City Indian Clinic is nearby, providing convenient access to medical services in the area.
Where can visitors stay near the USPS at 4901 W Reno Ave?
Nearby accommodations include Extended Stay America and Studio Inn Extended Stay Oklahoma City Airport by OYO.
How might nearby transportation or other services help when visiting this Post Office?
Nearby USPS branches and services like Public Storage and automotive suppliers can assist with shipping needs and storage during your visit.