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Brand Certified

United States Postal Service

2.3
(175 reviews)

Business Details

4901 W Reno Ave, Oklahoma City, OK
73127, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 4901 W Reno Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
4901 W Reno Ave, Oklahoma City, OK
73127, United States

Hours

Reviews

2.3
175 reviews
5 stars
52
4 stars
4
3 stars
3
2 stars
5
1 star
111

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers expressing frustration over the lack of helpfulness and respect.

Passport Services

While some customers reported efficient and friendly service for passport applications, many others experienced confusion and dissatisfaction, particularly regarding appointment scheduling and staff attitudes.

Staff Performance

There were mixed reviews about individual staff members, with some being praised for their helpfulness while others, particularly Tim, received consistent criticism for their poor customer interactions.

Operational Issues

Customers frequently noted issues with service hours, appointment management, and overall efficiency, leading to long wait times and unmet expectations.
  • JM
    Jose Luis Marzan
    Feb 25, 2026
    5.0
    Excellent service by clerk 98, quick, easy and helpful.
  • MG
    M3xIcAn_ GaminG
    Jan 20, 2026
    1.0
    Worse place to come get you’re passport literally the customer services is so bad here I’ve tried coming multiple times for different occasions and the front desk workers always giving customers attitude and raising there voice at the customers I just can’t stand people like this
  • BT
    Bea Trize
    Jan 11, 2026
    5.0
    Great help with passport. I believe the name was David.
  • JF
    Jeremy Freeman
    Dec 26, 2025
    1.0
    Don't know why mail person keeps delivering to the mailbox and not my door, items like my prescription from the VA and delivery items I expected at the door always at the box, VA prescription actually delivered to house 5 doors down thankfully they brought it to me rather than return to sender. All because the delivery person put it in the wrong box, it's a big deal.
  • ER
    eliza Ramirez
    Nov 5, 2025
    1.0
    Staff was so rude. Do not go to this post office. Very very unprofessional.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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