The UPS Store

3.8
137 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #4698 in Oklahoma City offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - We Are Located In Mid-Town Between Broadway & I-235. Free Parking Infront And Behind The Store..

Details

  • DeliveryNot available

Location

The UPS Store
4 NE 10th St, Oklahoma City, OK
73104, United States

Hours

Reviews

3.8
137 reviews
5 stars
87
4 stars
6
3 stars
9
2 stars
3
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of positive and negative experiences with customer service, with some employees praised for their helpfulness while others were described as rude and dismissive.

Efficiency

Many customers appreciated the quick and efficient service, noting that they were often in and out without long waits.

Staff Attitude

There are reports of inconsistency in staff attitudes, with some employees being friendly and professional, while others displayed poor attitudes and lack of engagement.

Location Convenience

The store's location is frequently mentioned as convenient, making it a preferred choice for many customers.

Service Issues

Several reviews highlight issues with package handling and delivery, including lost packages and incorrect processing, leading to customer dissatisfaction.
  • MG
    Misty Gallegos
    Oct 31, 2025
    3.0
    The experience was nice and have no problems quickly they took care of the problem quickly the only thing I did not like is there's no handicap parking no handicap to step on that step no rail to hang on to nothing somebody like me that can't do steps need some help
  • AR
    Ashli Ryan
    Oct 13, 2025
    1.0
    Went in and no one greeted me they just stood there and stared at me. I finally said, can one of you help me?? Additional training on Customer service is highly needed.
  • NV
    Null & Void
    Sep 22, 2025
    1.0
    I have shipped out three items from this UPS store in the past three weeks and every single one of them has had issues. Guaranteed delivery dates of tomorrow and it arrives 3 days from now despite paying hundreds. Essentially this store did not give them the package until 5 PM despite a drop off time of 10am. After 5 PM, the next day becomes the day after. It is 100% the people at this specific store’s fault according to support every time and they will do NOTHING for you but tell you to take it up with them. Not going here again.
  • JD
    Jaida Dennis
    Sep 21, 2025
    3.0
    The location is ideal and the employees are fairly nice, but they are very quick to point to the kiosk as soon as you walk in even when it’s not busy. I just don’t appreciate basically doing their job. There’s been numerous times where I walk in, no one else there, but they pointed to the self-help counter anyways.
  • LA
    Lori Allen
    Sep 15, 2025
    5.0
    Julie, who assisted me with an extensive number of returns, was very patient and helpful. She was kind and helped me match up items. Truly a stand out employee.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Oklahoma City offer?

The UPS Store offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, passport/photo ID services, computer access, and small business services.