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The UPS Store #4818 in Oklahoma City offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Chatenay Square @ 104th & S Pennsylvania Ave.
Feedback indicates a significant divide in customer service experiences, with some employees praised for their helpfulness while others, particularly Robert, are described as rude and condescending.
Pricing Issues
Multiple reviews mention high shipping costs and additional charges for basic supplies like tape, leading to perceptions of price gouging.
Staffing and Wait Times
Customers frequently report long wait times and suggest the need for more staff, especially during busy periods.
Mixed Experiences
While some customers express satisfaction with the service, others recount negative experiences, indicating inconsistency in service quality.
KU
Kyle Underwood
3 days ago
5.0
Great customer service. Went way out of their way to provide help that I needed. I would drive the extra mileage to use this store. Thank you
DK
D. Keys
Jan 2, 2026
1.0
As others have stated, Robert tends to be the most condescending person I’ve ever dealt with in a customer service setting. It’s an every time decision on weighing the convenience of the location versus being lectured and berated on “proper” shipping and packaging techniques.
QN
Quyen Nguyen
Dec 28, 2025
5.0
I often return Amazon packages here, the employees are always helpful and quick to help📦
DM
Darrell MacDonald
Dec 21, 2025
3.0
They need to hire more seasonal staff
JJ
janthe1soonerfan
Dec 12, 2025
5.0
I had a glass, framed,signed print packed and sent from Oklahoma City to Florida. The customer service person was extremely helpful. The package arrived safely and all in one piece with no damage. The receiver even commented on how well it was packed. I appreciate this kind of excellent service!
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #4818 in Oklahoma City offer?
The UPS Store #4818 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.
What are the regular business hours for The UPS Store #4818?
The store is open Monday through Friday from 8:00 AM to 6:30 PM, Saturday from 10:00 AM to 4:00 PM, and Sunday from 10:00 AM to 3:00 PM.
Is The UPS Store #4818 open on Sundays?
Yes, The UPS Store #4818 is open on Sundays from 10:00 AM to 3:00 PM.
What payment options are accepted at The UPS Store #4818?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store #4818 offer mailbox rental services?
Yes, mailbox rental services are available for mail and packages at this location.
Where is The UPS Store #4818 located specifically in Oklahoma City?
It is located at 10600 S Pennsylvania Ave, Suite 16, in the Chatenay Square shopping center at 104th and S Pennsylvania Ave.
Are there any nearby places of interest for customers visiting The UPS Store #4818?
Yes, customers can visit Chatenay Square shopping center, enjoy services at Novella Salon & Spa, or try dining at Dot Wo Chinese Restaurant nearby.
Can customers conveniently find beauty and spa services near The UPS Store #4818?
Yes, nearby are Novella Salon & Spa, RUBY Nails & Spa, LNT Nails & Spa, and Massage Envy at Chatenay Square for beauty and spa treatments.
Are there nearby medical or insurance offices close to The UPS Store #4818?
Yes, Seatoninsurance.com, providing life and health insurance services, is located nearby for customers' convenience.
Does The UPS Store #4818 provide shipment and printing solutions comparable to nearby competitors?
Yes, The UPS Store #4818 offers comprehensive shipping and printing services competing with nearby providers like FedEx, USPS, Staples, and Office Depot.