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The UPS Store #4818 in Oklahoma City offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Chatenay Square @ 104th & S Pennsylvania Ave.
Feedback on customer service is mixed; while some employees are praised for being helpful and friendly, others, particularly a manager named Robert, are frequently described as rude and condescending.
Pricing Issues
Customers express frustration over perceived high shipping costs and additional charges for basic services like tape, leading to accusations of price gouging.
Efficiency
Many reviews mention long wait times and slow service, particularly during busy hours, with some customers suggesting that staffing levels are inadequate.
Mixed Experiences
While some customers report positive experiences and recommend the store, others have had negative interactions that deter them from returning.
Notary Services
Notary services are criticized for being unreliable, with complaints about limited hours and staff not being knowledgeable about procedures.
KT
kenny trousdale
Oct 24, 2025
5.0
The Customer Service was exceptional. He went out of his way to make sure my package was stable and would not come apart in transit.
MD
Michael Duong
Oct 14, 2025
1.0
Steer clear of shipping anything through them, they wanted $33 to ship a small 1lb box to Chicago that had a pair of sunglasses in it. They seem to be over charging people on purpose at this location.
BS
Billie Smith
Oct 4, 2025
5.0
Always very helpful & nice!
JF
JERRY FAIRCHILD
Sep 30, 2025
1.0
Customer service is not any good. I would recommend a different location.
RF
Ryan Franklin
Sep 28, 2025
1.0
$80 to ship a 1lb box to Texas with a 1 week travel time. Are you insane???
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #4818 in Oklahoma City offer?
The UPS Store #4818 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.
What are the regular business hours for The UPS Store #4818?
The store is open Monday through Friday from 8:00 AM to 6:30 PM, Saturday from 10:00 AM to 4:00 PM, and Sunday from 10:00 AM to 3:00 PM.
Is The UPS Store #4818 open on Sundays?
Yes, The UPS Store #4818 is open on Sundays from 10:00 AM to 3:00 PM.
What payment options are accepted at The UPS Store #4818?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store #4818 offer mailbox rental services?
Yes, mailbox rental services are available for mail and packages at this location.
Where is The UPS Store #4818 located specifically in Oklahoma City?
It is located at 10600 S Pennsylvania Ave, Suite 16, in the Chatenay Square shopping center at 104th and S Pennsylvania Ave.
Are there any nearby places of interest for customers visiting The UPS Store #4818?
Yes, customers can visit Chatenay Square shopping center, enjoy services at Novella Salon & Spa, or try dining at Dot Wo Chinese Restaurant nearby.
Can customers conveniently find beauty and spa services near The UPS Store #4818?
Yes, nearby are Novella Salon & Spa, RUBY Nails & Spa, LNT Nails & Spa, and Massage Envy at Chatenay Square for beauty and spa treatments.
Are there nearby medical or insurance offices close to The UPS Store #4818?
Yes, Seatoninsurance.com, providing life and health insurance services, is located nearby for customers' convenience.
Does The UPS Store #4818 provide shipment and printing solutions comparable to nearby competitors?
Yes, The UPS Store #4818 offers comprehensive shipping and printing services competing with nearby providers like FedEx, USPS, Staples, and Office Depot.