With a focus on the community of small businesses and consumers, Staples in Oklahoma City, OK provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
There are numerous complaints about rude and unhelpful staff, particularly at the TSA precheck and Amazon return counters.
Print Services
While some customers praised specific employees for their assistance, many reported issues with misprints, delays, and poor service in the print department.
TSA Precheck Issues
Multiple reviews indicate significant problems with the TSA precheck service, including long wait times, unhelpful staff, and miscommunication about appointment policies.
Positive Employee Recognition
Several customers highlighted specific employees, like Luci and Tony, for their exceptional service and helpfulness, contrasting with the overall negative feedback.
Store Conditions
Some reviews noted cleanliness and organization in the store, while others mentioned issues with product availability and misleading online information.
WW
Way
2 days ago
5.0
Wanted two office chairs but this location was out of stock. Jonathan, the Mgr, called the Norman store to see if they had two. They did and Jonathan's boss drove them up from the Norman store to this store and Jonathan's team assembled them straight away and both chairs were ready for pick up this afternoon. Great Customer Service!
CS
Corey Stilwell
Feb 21, 2026
1.0
Terrible service. Store was almost dead empty, employee did not start printing out online order until we arrived. Told us it would be 15mins kept us for over 30.
I arrived late to my appointment because of this.
I will not be using staples again for anything business related in the future.
What was the point of having an online order if it doesn't get started until you arrive?
I live over an hour away. This is unacceptable.
BH
Becky Hines
Jan 20, 2026
5.0
The print staff at this Staples has been nothing short of amazing. I'm not sure if I'm spelling their names right? But tristan and Alisha, especially, were very compassionate and helpful towards me in the worst time of my life. Staples has earned my business forever.
TN
Taabish Noorali
Jan 15, 2026
1.0
Do not go here for TSA precheck they will waste your time and tell you to come back later. Came 2 days in a row, my paperwork was filled out online. All they had to do was scan my passport and take fingerprints. Terrible customer service. Just go to the airport they will get it done in 10 mins.
NF
Nate Fountain
Jan 13, 2026
1.0
I received extremely miscut business cards. I asked about them being redone and all he employee could tell me was that it wouldn't matter because the machine was messed up.
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