United States Postal Service

2.6
121 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 200 36th Ave NW to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
200 36th Ave NW, Norman, OK
73072, United States

Hours

Reviews

2.6
121 reviews
5 stars
40
4 stars
7
3 stars
4
2 stars
2
1 star
68

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; some employees are praised for being friendly and helpful, while others are described as rude and unprofessional.

Delivery Issues

Numerous complaints about misdelivered mail and packages, with customers frequently receiving mail intended for neighbors.

Staffing Problems

Many reviews mention understaffing, leading to long wait times and inefficient service.

Passport Services

Passport services received positive feedback for efficiency and helpful staff, although some customers experienced long waits.

Communication Challenges

Customers report difficulty reaching the post office by phone, with many calls going unanswered.
  • TE
    Tena Emerson
    Nov 3, 2025
    5.0
    Very helpful and efficient service by clerk 97 at the 36th Street USPS in Norman. I told her she made my transaction "easy-peasy."
  • AD
    Anuradha Dhananjaya
    Oct 24, 2025
    1.0
    Very bad service. They never deliver a parcel to a given adress.
  • LM
    Luksana Madden
    Oct 22, 2025
    5.0
    We were there to do my daughter passport. The lady Corie ( I believed that her name if I m not misspelling it ) she is super nice and very helpful. We get there and get my daughter picture taken and everything is done with in 10mins. We were there a bit earlier but everything went smooth and she is super friendly. Thank you for making it easier
  • NA
    Nicole A
    Oct 20, 2025
    5.0
    We went to get our passports and the lady was very friendly and helpful.
  • SS
    Shane
    Sep 5, 2025
    1.0
    Yet another post office whose delivery drivers can't seem to read or match numbers to boxes. Please pay more attention.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.