Brand Certified
United States Postal Service
2.5(128 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
200 36th Ave NW, Norman, OK
73072, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 200 36th Ave NW to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.5
128 reviews
5 stars
40
4 stars
7
3 stars
4
2 stars
3
1 star
74
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, leading to a negative experience.
Delivery Issues
Frequent complaints about misdelivered mail and packages, with customers expressing frustration over the reliability of delivery.
Positive Experiences
Some customers highlighted friendly and efficient service from specific employees, particularly in passport processing.
Long Wait Times
Customers noted long lines and slow service at the front desk, contributing to dissatisfaction.
Communication Problems
Numerous reviews mentioned difficulty in reaching the post office by phone, with calls often going unanswered.
- RDRobert Davis6 days ago1.0Do not set a passport appointment here, they will close passport services on your scheduled date and not reach out to their appointments so you still show up. Time wasted, completely unprofessional.
- MHmariana hargroveFeb 26, 20261.0I came in to have my mailbox rekeyed and initially paid at the wrong post office (the Norman location). When I returned to my home post office to explain the situation, Kelly was extremely kind, professional, and helpful. She took the time to listen, went to the back to call a supervisor, and worked to resolve the issue. Unfortunately, another front-desk employee, whose name I believe was Gladys, was very rude and disrespectful. While Kelly was actively trying to help, this employee repeatedly questioned me in front of other customers, insinuating that I was being dishonest. I felt embarrassed and uncomfortable by the way I was spoken to. Although I did not have a printed receipt, I did have digital proof of payment from my bank, and I even offered to go back to the Norman post office to obtain a copy of the receipt. She spoke down on me and said harshly that’s not how it works” Despite this, the employee continued to question me rather than offering assistance or attempting to help resolve the issue. I want to specifically recognize Kelly for her professionalism, patience, and kindness. She treated me with respect and handled the situation appropriately. Unfortunately, the behavior of the other employee was disappointing and unprofessional.
- SSShannon SimmsFeb 16, 20262.0The self service kiosk is broken, no notice on it. A homeless person was sleeping in the lobby.
- DPDeborah PicekFeb 12, 20261.0My neighbor is an elderly woman and her address ends in 09 whereas mine ends in 07… I CONSTANTLY have to go take her mail to her mailbox. I have “informed delivery” which lets me know what to expect with my daily mail…. I check it daily only to check my mailbox which is empty….. I’m not sure if the delivery driver just grabs whatever is put in my address slot but if so, whomever is sorting this is highly unqualified. I have received mail for my neighbor with “final notice” on it. And I can’t help but wonder if the original notice was even delivered. I grew up in Norman. I knew the mail man that came to my neighborhood. Now, I have absolutely no idea where my mail ended up. We have our address posted on our homes for a reason. Get it TOGETHER Norman postal service.
- MMMadilinFeb 12, 20261.0Front desk lady was so rude. She made me cried and kept saying mean comments. I work night shift and had a miscarriage so I forgot to check the mail for a bit due to depression spill. She was so mean and rude about it and questioning how one can forget. I’m glad you never been so depressed for months you couldn’t leave the bed. Such a man old lady !!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service located in Norman, OK?
It is located at 200 36th Ave NW, Norman, OK 73072.
What are the opening hours of the Norman Post Office?
Monday to Friday from 8:30 AM to 5:00 PM, Saturday from 9:30 AM to 1:00 PM, and closed on Sundays.
Can I apply for a passport at this Post Office?
Yes, many Post Offices including this one accept first-time U.S. passport applications and can provide passport photos. You should complete and print your application before applying.
Do I need an appointment for passport services?
Yes, most Post Offices require you to schedule an appointment using the online scheduler for passport services. Limited walk-in hours may also be available at select locations.
How can I rent a PO Box at this Post Office?
You can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm, then complete your setup in person at the Post Office.
What is the fee for a passport photo at this location?
The current fee for a passport photo at USPS is $15.
Is there 24/7 access to PO Boxes at the Norman Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours can vary. Check with this Post Office for specific hours.
What nearby places can I visit around the Norman Post Office?
Nearby you can find other USPS locations, Sun Massage for relaxation, Wizard’s Asylum Comics and Games for entertainment, and Milani Beauty Salon for beauty services.
Are there places nearby to grab food or drinks after visiting the Post Office?
Yes, Henry Hudsons Pub Page - Norman and Raising Cane's offer food and drinks near the Post Office for a convenient meal or snack after your visit.
Where can I access financial services close to the Norman Post Office?
Nearby financial options include Tinker Federal Credit Union and Arvest Bank, both offering banking services and ATMs.
Brand Certified Facts from United States Postal Service
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