Location.com logo
Person picking up a package from USPS smart lockers
Brand Certified

United States Postal Service

2.4
(242 reviews)

Business Details

129 W Gray St, Norman, OK
73069, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 129 W Gray St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
129 W Gray St, Norman, OK
73069, United States

Hours

Reviews

2.4
242 reviews
5 stars
67
4 stars
14
3 stars
8
2 stars
8
1 star
145

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of helpful and rude staff, with some employees praised for their efficiency, particularly Nancy in the passport department, while others received complaints for unprofessional behavior.

Service Efficiency

Customers reported long wait times and inconsistent service, with some experiencing delays in mail delivery and issues with package tracking.

Facility Issues

The post office has been criticized for limited hours, unavailability of self-service kiosks, and cleanliness concerns, affecting overall customer experience.

Lost Packages

Numerous reviews highlighted issues with lost or misdelivered packages, leading to frustration among customers.
  • CS
    Caitlin Sawall
    6 days ago
    1.0
    I had an appointment set to get new passports. When we arrived, there was a sign on the door stating passports were closed and no one called to let us know or reschedule. A waste of time and very unprofessional, would not recommend this location.
  • SS
    Shannon Simms
    Feb 16, 2026
    1.0
    The official USPS website says they have a self service kiosk, but I don't know for sure because the lobby is closed except during normal business hours. The website says the kiosk is available from 7am until 7pm, but the doors are locked.
  • TK
    T Kruchas
    Feb 11, 2026
    5.0
    they are incredibly helpful here. fast service. very helpful
  • HH
    Howard Harvey
    Feb 2, 2026
    1.0
    I think there's some real idiots working there, a package I was tracking, with a Norman address, came to the Norman post office, they sent it to Oklahoma City distribution center, what the hell? Once again, I was supposed to receive my package today, it's still stuck in Oklahoma City, since about 4;30 this morning. Going on 12 hours, as of now. Oklahoma City sent it to Norman, Norman sent it back to Oklahoma City. According to the tracking. It was a purchase from Walmart.
  • SS
    Summer Spottedwolf
    Jan 3, 2026
    1.0
    Worst post office I’ve ever had issues with. They don’t take accountability for anything and give no directions on how to find lost mail that was in their care. Their customer service sucks.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others