The UPS Store

3.8
364 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #2437 in Norman offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Just West Of I-35 On Main St. Across From Sooner Fashion Mall.

Details

  • DeliveryNot available

Location

The UPS Store
3334 W Main St, Norman, OK
73072, United States

Hours

Reviews

3.8
364 reviews
5 stars
245
4 stars
10
3 stars
8
2 stars
6
1 star
95

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed; while some employees are praised for being polite and helpful, others are reported as rude and unprofessional.

Efficiency

Many customers noted the quick service and efficiency, especially during busy times, with minimal wait times reported.

Pricing Issues

Several reviews mentioned concerns about overcharging and high prices for shipping and services, leading to dissatisfaction.

Cleanliness and Organization

The store is generally described as clean and well-organized, contributing positively to the customer experience.

Delivery Problems

There are multiple complaints regarding lost packages and delivery issues, indicating a need for improvement in handling shipments.
  • LC
    Lynn Cline
    Nov 10, 2025
    1.0
    I mailed a package from there. New person. No tracking number. After 2 weeks the recipient had not received the package. I tried calling but they refused to take my calls. They kept hanging up on me. Or set their closed message on when I tried to call back.
  • B4
    BangBang 405
    Nov 7, 2025
    1.0
    Called 8 times no answer go to store and watched employees ignore phone ringing. Horrible service fire the manager, went to fed ex because they actually answer the phone and help customers who call with questions
  • MP
    Mary Poillion
    Nov 4, 2025
    5.0
    We just opened a new business on Main Street, Norman, and ordered our print materials from the UPS Store #2437. Quite impressive was the print quality on all of our Marketing orders: posters, business cards, promotional signs, etc. More important to us was the excellent service we received every time we walked through the door. We highly recommend this UPS store for your business printing.
  • NL
    Natalie Lim
    Oct 27, 2025
    5.0
    Ronnie and Rhoee are extremely polite and attentive, even while multitasking with multiple customers. The store is clean, well-organized, and runs smoothly. I will gladly drive a few extra miles to visit this location instead of the one closer to me — the service here is exceptional!
  • EB
    Emma Beckstead
    Oct 16, 2025
    2.0
    I am baffled by our interactions with this store. We paid $35 to ship a few pieces of paper because it was time sensitive. We paid for the 3 day shipping but it arrived in 6 business days which was too late for our purposes. UPS agreed to mail us a check to refund us but after 7-10 business days the check had not arrived. We called back and they verified the check was never cashed and they said they sent another. After another 7-10 business days we still had not received it. We called back and the employee said they would ask a manager if a refund to our credit card was possible and call us back. They never called us back so we called back a week later and they supposedly processed the refund over the phone but it never showed up on our credit card statement even though we waited ample time for it to show. Why say you are willing to refund us if you clearly are not willing to follow through? Update: after posting this review I emailed the person in the comments and they were able to give me a refund. Glad it got resolved but wish it could have been done with much less hassle. Updating from 1 star to 2.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #2437 in Norman offer?

The UPS Store #2437 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and computer access. It is locally owned and operated.