United States Postal Service

2.8
131 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 601 S Service Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
601 S Service Rd, Moore, OK
73160, United States

Hours

Reviews

2.8
131 reviews
5 stars
52
4 stars
5
3 stars
3
2 stars
7
1 star
64

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being helpful and friendly, others are reported as rude and dismissive.

Delivery Issues

Numerous complaints about lost packages, misdeliveries, and slow delivery times, with many customers expressing frustration over the reliability of service.

Staffing Problems

Customers noted long wait times due to insufficient staffing, leading to frustration during busy periods.

Positive Experiences

Despite the negative feedback, some customers reported positive experiences with specific staff members and appreciated the helpfulness of certain clerks.
  • ST
    Steve TV
    5 days ago
    1.0
    Paid $61 for fast shipping (6–10 business days), but it has been over 3 weeks and the package still hasn’t arrived. The clerk showed me three options, and I chose fast shipping expecting better service. There was nothing fast about it, and on top of that, no refund was offered. Very misleading and terrible service. Complete waste of money. I do not recommend USPS fast shipping.
  • JG
    J G
    Oct 27, 2025
    5.0
    I was assisted today by Jake. He was extremely helpful, and patient with fixing my issue. All while continuing to help other customers at the same time.
  • AW
    Austyne Whitaker
    Oct 10, 2025
    1.0
    Daily mail drivers in east Moore are so lazy they will withhold your mail if they can’t drive directly up to your mailbox…. Never in my life until moving has this been an issue. The mailmen in central/west Moore walk through every neighborhood. I don’t understand how they’re just allowed to withhold mail, god forbid they have to get out of their truck.
  • MG
    Mally Girl
    Aug 27, 2025
    1.0
    Location in Moore are not good at there jobs never have a post office be so useless.
  • KB
    Kasey Brawner
    Aug 25, 2025
    1.0
    Terrible customer service

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.