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Brand Certified

United States Postal Service

2.8
(139 reviews)

Business Details

407 W Covell Rd, Edmond, OK
73003, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 407 W Covell Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
407 W Covell Rd, Edmond, OK
73003, United States

Hours

Reviews

2.8
139 reviews
5 stars
53
4 stars
10
3 stars
4
2 stars
5
1 star
67

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of helpful and rude employees, with some customers praising individual staff members while others report poor service and unprofessional behavior.

Delivery Issues

Numerous complaints about misdelivered mail, lost packages, and inefficient delivery services, leading to frustration among customers.

Long Wait Times

Many customers reported long lines and slow service, particularly during busy periods, contributing to a negative experience.

Passport Services

While some customers had positive experiences with passport services, others reported inefficiencies and unhelpful staff.

Overall Satisfaction

Mixed reviews overall, with some customers expressing satisfaction with the staff and service, while others are extremely dissatisfied and recommend seeking alternatives.
  • BT
    Bobbie Talley
    Jan 15, 2026
    1.0
    If you have a situation that 100% requires the presence of a live agent... you will make yourself CRAZY trying to reach one. Horrible system!
  • JL
    Joshua Lockard
    Nov 20, 2025
    5.0
    They do a good job, reviews are lower than they should be because people forget to leave good reviews. I've never had any problems and I run a business that ships thousands of packages.
  • JM
    JENNIFER MCDONOUGH
    Oct 18, 2025
    5.0
    Busy place but what post office isn’t. The works are great and helpful. I have seen some crazy people come in there and make fools of themselves. These poor postal workers have to deal with these crazy people So kudos to them
  • HH
    Hamza
    Sep 23, 2025
    5.0
    Mr Steve is the best. Very polite and helpful.
  • AS
    Alisha Stansberry
    Mar 15, 2016
    1.0
    I had to call literally 12 timies in a row before someone would answer the phone.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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