The UPS Store

3.6
128 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5601 in Edmond offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • DeliveryNot available

Location

The UPS Store
2011 W Danforth Rd, Edmond, OK
73003, United States

Hours

Reviews

3.6
128 reviews
5 stars
78
4 stars
2
3 stars
3
2 stars
3
1 star
42

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and efficient, with specific mentions of employees like Deveion and Athena providing exceptional service.

Mixed Experiences

While many reviews highlighted positive interactions, there were also significant complaints about rude staff and poor service, indicating inconsistency in customer experiences.

Operational Issues

Several customers reported problems with the store's hours, including early closures and unresponsive staff, leading to frustration.

Pricing Concerns

Some customers expressed dissatisfaction with perceived overcharging for services, particularly regarding Amazon returns and printing costs.

Store Environment

The store was noted for being clean and organized, contributing positively to the overall customer experience.
  • MU
    Mike Ulmer
    Jan 4, 2026
    5.0
    Simple process for a return. In and out in no time and the staff was very helpful!
  • GS
    gordon shaiebly
    Dec 29, 2025
    1.0
    Very rushed. I shipped an important document for a second time which according to UPS was lost the first time. Reprocessed the doc to send again. Was told to "scan your code under the red light and keep pressing the yellow button for him" by an attendant. The attendant took my package and laid it on a table in front of the counter. Mind you, anyone in the chaotic store could have picked it up and walked out with it. The self-serve kiosk times out before you can carefully read each screen. Remember..... I was told to "just keep hitting the yellow button". IMO go through the line and avoid the kiosk if you want to be certain your package is processed correctly and do it at some other than this store location. I wish I had walked out and done the same. I regret having left my package behind.
  • WC
    William Chance
    Dec 18, 2025
    5.0
    The friendly quick service, even at this time of year.
  • RH
    R H
    Dec 15, 2025
    2.0
    Patronizing staff
  • JF
    Janet Fredericks
    Dec 9, 2025
    5.0
    The UPS Store on Danforth in Edmond is the only place to mail packages! The staff there are all friendly and helpful, even coming to open the door for me when my hands are full of boxes!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #5601 in Edmond offer?

The UPS Store #5601 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more to support your mailing and business needs.