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The UPS Store

3.6
(134 reviews)

Business Details

2011 W Danforth Rd, Edmond, OK
73003, United States
(405) 562-2148
https://locations.theupsstore.com/ok/edmond/2011-w-danforth-rd

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5601 in Edmond offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • DeliveryNot available

Location

The UPS Store
2011 W Danforth Rd, Edmond, OK
73003, United States

Hours

Reviews

3.6
134 reviews
5 stars
82
4 stars
3
3 stars
3
2 stars
3
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Deveion and Athena providing exceptional service.

Inconsistency

There were several complaints about rude or unhelpful staff, indicating inconsistency in customer service experiences.

Efficiency

Customers appreciated the quick service and minimal wait times, often being in and out of the store within minutes.

Issues with Policies

Some customers expressed frustration with additional charges for services like packaging and printing, which they felt were unnecessary or not communicated clearly.

Store Management

Several reviews highlighted poor management practices, including early closures and lack of accountability for lost packages.
  • MS
    Meri Salvia
    Feb 20, 2026
    5.0
    The 2 men that I worked with on my print order were EXTREMELY courteous, professional, and helpful. AJ, the print specialist, listened to my questions and helped me so much!
  • MM
    Michelle
    Feb 18, 2026
    1.0
    Extremely rude and sarcastic. Not helpful. If you don't like dealing like dealing with customers or the public.....you may need a new job
  • MH
    Melissa Huffman
    Feb 11, 2026
    5.0
    They were friendly, helpful, and everyone treated me kindly!
  • MU
    Mike Ulmer
    Jan 4, 2026
    5.0
    Simple process for a return. In and out in no time and the staff was very helpful!
  • GS
    gordon shaiebly
    Dec 29, 2025
    1.0
    Very rushed. I shipped an important document for a second time which according to UPS was lost the first time. Reprocessed the doc to send again. Was told to "scan your code under the red light and keep pressing the yellow button for him" by an attendant. The attendant took my package and laid it on a table in front of the counter. Mind you, anyone in the chaotic store could have picked it up and walked out with it. The self-serve kiosk times out before you can carefully read each screen. Remember..... I was told to "just keep hitting the yellow button". IMO go through the line and avoid the kiosk if you want to be certain your package is processed correctly and do it at some other than this store location. I wish I had walked out and done the same. I regret having left my package behind.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

Brand Certified Facts from The UPS Store

This information is certified by The UPS Store and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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