United States Postal Service

3.2
31 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 802 W Willow Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
802 W Willow Ave, Duncan, OK
73533, United States

Hours

Reviews

3.2
31 reviews
5 stars
15
4 stars
0
3 stars
3
2 stars
2
1 star
11
  • BT
    Benny Trinidad
    Dec 30, 2025
    3.0
    To many issues to explan but all resolved now.
  • DH
    D H
    Dec 30, 2025
    1.0
    The girls inside are great! But whoever owns the building or does the maintenance is over a quarter of a century behind on cleanliness and curb appeal to the general public. I sure wish they would just power wash the entire place and clean it up it’s wayyyyy past due!
  • VV
    Veronica
    Dec 23, 2025
    1.0
    Post carrier continues to shove our items in the mailbox causing damage to items. We have him on camera purposely folding a box to make it fit. He continues to shove stuff in box causing it to not close and items to fall to street, such as MY MEDICATION. numerous reports have been made and will continue to be made till we get a new carrier.
  • SS
    Shawn Stanifer
    Dec 8, 2025
    1.0
    On December 8th at 4:11 pm the driver pulls up to my mailbox attempts to place a box in the mailbox and it doesn't fit. Instead of bringing the package to the door the mail carrier is seen on video crushing in the top section of the box and shortly after forcing it into the mail box. Later when my Wife checks the mail she noticed the damages to the box and it had expended back to original shape due to the packing around the fragile contents and took both of us trying to not pull the mailbox out of the ground and not create anymore damages than already potentially existing. Little did this lazy and careless carrier know he was on camera the whole time, however I don't understand how a person in this profession saw this as acceptable.
  • LA
    Lula Alexander
    Nov 24, 2025
    1.0
    I’ve been living in Duncan Oklahoma for three years and they have the sorriest mail delivery in the world. Today is Monday November 24th, 2025 and it’s 5:34 pm and the mail has NOT been delivered to my house yet. This is not the first time this happens ALL the time. They change mail deliveries like every two weeks. They try to be so picky about who they hire and when they do select someone. It’s like sending an elementary student to play NFL Football. They are never on a regular schedule and when I do get my mail most of the time it comes from my neighbors or someone a street over from me. The first year I was here 2022 we had an excellent mail guy I hate I don’t know his name but he could deliver mail all over the Town of Duncan correctly with time to spare. This is awful. I’ve been sitting here All Day waiting on the mail and my package because I’m going out of town for Holiday and the mail still hasn’t come.. I’m beginning to think it would be better for the people of Duncan to just get a P.O. Box maybe they can put it in the box at the post office because this delivery service SUCKS…..and you can Quote me on that

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.