United States Postal Service

3.6
19 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 405 Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
405 Main St, Broken Bow, OK
74728, United States

Hours

Reviews

3.6
19 reviews
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  • MM
    misty mckee
    Dec 19, 2025
    2.0
    Having a lot of issues with my packages as they’re in the delivery stage . Customer service is no help at all .
  • RH
    Rhonda Howard
    Nov 4, 2025
    1.0
    There is not a local phone number to call. It's automated. Just want to know if a package has arrived. I received an email from the product company but no tracking number. So don't know if it was mailed USPS, FedEx or UPS. Also, we live less than 1 mile from our mailbox. The post office says they deliver up to 1 mile. They don't deliver our packages. We have to drive to Broken Bow Post Office to pick up our packages. This has been going on for 10+ years. We have complained about this numerous times at the post office & they assure us they'll deliver but the mail carrier does NOT deliver.
  • LL
    Lucy
    May 28, 2024
    3.0
    Recently twice overstuffed box. Major effort by elderly to get mail out of box. Then now bent the mailbox door flap. Very nice staff that we met, but please slow down and be more careful.
  • TB
    Tawsha Brinkley-Davenport
    Aug 1, 2023
    5.0
    Great
  • MT
    Misty Tomlinson
    Jan 9, 2022
    1.0
    We moved to a pre-existing home in July 2021. I put in a forward for our old address, which we do still own. Weeks went by and I didn't receive mail. I go to the post office which is difficult due to working 2 jobs and owning a business. They stated they had to measure the distance between the house before ours and ours. 4 months later I still wasn't receiving mail but every time I came in they would ask me why they are holding my mail. Finally after sending a complaint on the website they delivered my mail. We received mail about 3 weeks then it stopped. When my husband went up they said someone had been parking in our driveway and they couldn't get to the mailbox. We spoke to the remodeling crew and they have since stated no one else has parked in the driveway. We got our mail for about 3 weeks again and now it is missing again. The thing is, even if we move our mailbox onto the road and out of our circle drive, they will still have to back out of the driveway due to it being the last house on a dead end road. Each encounter has been met with rudeness and sarcasm.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.