Business Details
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Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 1701 S Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.9
180 reviews
5 stars
72
4 stars
13
3 stars2
2 stars
8
1 star
85
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some customers praised the friendly and helpful staff, many reported poor customer service experiences, particularly with mail carriers and supervisors.
Delivery Issues
Numerous complaints about misdelivered or lost packages, inconsistent delivery times, and lack of accountability from staff.
Employee Recognition
Keono received high praise for his exceptional service, with multiple customers highlighting his positivity and willingness to help.
Facility Conditions
Mixed reviews on the cleanliness and organization of the post office, with some describing it as unkempt and in need of maintenance.
Long Wait Times
Customers frequently mentioned long lines and slow service, indicating a need for more staff during peak hours.
- MEMusic 4 EverOct 3, 20255.0This is one of the best run locations. It was an excellent experience.
- KBKasey BurkeSep 12, 20255.0Keono is hands down the best employee. He is always happy, cheerful, and willing to help. His positivity radiates in the building. A+ employee. Keono deserves a raise and recognition. I come out of my way to use this post office solely due to Keono. So thank you Keono for all you do and your Willingness to help and your positivity and cheerfulness
- AAatlas707Sep 11, 20251.0Only at the post office will you be treated like an alien from another planet for doing the very thing they are there for
- LJLeah .JohnsonJul 29, 20255.0Had a great experience at the post office on main. The reviews are so bad, but don’t let that deter you from coming here. I set up an appointment for a passport the day before (online). I was pretty stressed, and nervous about the whole thing. So bad I have been putting off getting a passport for months now. Especially dealing with employees who have bad costumer service. Let me just say, Keanu was awesome (idk if i spelled his name right, i went with the actors spelling.) He was very helpful on explaining how the process worked, and was so very patient with me while i was filling out my paperwork. He even asked me if i needed help a couple times. Keanu was so kind and quick at his job. I was in and out in 25 minutes and half of that was me filling out my paperwork. They even did the money- order for me, so that saved me a trip. I did end up getting my passport photo at Walgreens before i came here, but you can take them at the post office. If i could do it again i would have just done it all at one place. The other workers seemed friendly as well , the male worker was so sweet and gave a little boy in the lobby a sucker. 5 stars, thank you!!! thanks guys!
- MJMichael Thomas (Jerricho)Jul 24, 20251.0I’d give ZERO stars if Google would allow it. The Broken Arrow Post Office is an absolute disgrace. Their ongoing incompetence in delivering mail to apartment complexes is beyond unacceptable. Time and time again, mail and packages are misdelivered—often placed in the wrong mailbox or never delivered at all. When you try to report the issue? You're met with blank stares, dismissive attitudes, and the classic brush-off: "It was delivered to your address, not our problem." Excuse me? If it wasn’t in my hands or my box, it wasn’t delivered. Period. I've filed multiple missing mail claims, and every single time, it's the same useless response. There is zero accountability, zero ownership, and an alarming lack of basic professionalism. It honestly feels like no one there cares about doing their job correctly, or at all. This post office is a prime example of everything people complain about when it comes to government inefficiency. Avoid it if you can. Pray nothing important gets routed through here.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service location at 1701 S Main St?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a passport at this post office?
Yes, this Post Office accepts first-time passport applications and offers passport photo services by appointment.
Do I need an appointment to use passport services here?
Most passport services require an appointment booked through the online scheduler, though limited walk-in hours are available at select locations.
What are the operating hours of this Post Office?
The Post Office is open Monday through Friday from 9:00 AM to 5:30 PM, Saturdays from 9:00 AM to 12:00 PM, and closed on Sundays.
How can I rent a PO Box at this location?
You can search for available PO Boxes and reserve one online, then complete your setup in person at the Post Office with two valid IDs.
Is there 24/7 access to PO Boxes after hours?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary, so please check with this local Post Office for details.
What nearby places can I visit around the United States Postal Service at 1701 S Main St?
Nearby places include Main Place Park for outdoor activities, Broken Arrow Community Playhouse for theatre events, and several photography studios like Steven + Amy Photography to capture moments.
How can nearby transit or landmarks help me find this Post Office?
Main Place Park is a notable landmark close to 1701 S Main St, making it easier to locate the Post Office when visiting.
Are there local businesses near this Post Office where I can shop or dine?
Yes, nearby you can find shops like Jade on Main for antiques and gifts, and eateries such as Not Your Grandma's Cupcakes for bakery treats.
Where can I find help with property management or real estate near the Post Office?
Nearby businesses like GOAL Properties and Ironstone Management Group offer property management and real estate services in the area.