United States Postal Service

2.4
113 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 597 High St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
597 High St, Worthington, OH
43085, United States

Hours

Reviews

2.4
113 reviews
5 stars
30
4 stars
10
3 stars
0
2 stars
11
1 star
62
  • JJ
    Joshy
    5 days ago
    4.0
    Not bad experience here. Staff were friendly. Shipped out a letter and was in and out in 10 mins
  • MH
    mikayla heinen
    6 days ago
    5.0
    Only post office in Columbus I go to. Sally is always kind and helpful and I love being able to use the kiosk to ship packages if the line is long.
  • SK
    sarah karow
    Dec 4, 2025
    1.0
    HORRIBLE customer service. Waited in line for 20 minutes (not unexpected during the holiday season) for a very rude attendant to interrupt me and repeat what I can read for myself with the tracking number online before I’ve even had a chance to finish my sentence. Provided a case number to assist with explaining a case already opened over the phone. Because she had no interest of listening nor understanding the context of the case before making assumptions as to what my inquiry may be, she chose to ignore it & again repeat what I can read online. She proceeded to explain to me that my package wasn’t here (i didn’t think so as I was merely trying to ask where I could go but she wouldn’t let me speak!) and further emphasized what I could read online, again without ever even punching in the case number to understand the context of the matter. Don’t bother coming to this location if you’re hoping for a fraction of help or assistance.
  • AA
    Abraham
    Dec 3, 2025
    1.0
    The African American older lady at the front desk was unprofessional and rude. She is got attitude whenever is asked any question. She really shouldn’t be doing anything that requires direct communication with customers. She suppose to work any where inside.
  • LT
    Lamontez Tezlamon
    Nov 18, 2016
    1.0
    Horrible I have been calling for 2 days straight and no answer. Now I have to drive 45 minutes away just to get a package held their for pick up. #PoorService

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.