United States Postal Service

2.4
116 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 153 E South St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
153 E South St, Wooster, OH
44691, United States

Hours

Reviews

2.4
116 reviews
5 stars
27
4 stars
13
3 stars
4
2 stars
7
1 star
65
  • HL
    Hanna Lou
    Dec 6, 2025
    1.0
    Garbage. They don’t answer, they leave “sorry we missed you” in the mailbox without ever even trying to reach you. They suck.
  • SO
    SGD Ortman
    Nov 17, 2025
    2.0
    Late mail ,took over a week from Columbus Ohio
  • MM
    MkFli
    Nov 17, 2025
    3.0
    Staff seems ok. Not very fast service. Line is often long. The outside drive up drop box is overflowing every day by 4:30. Not sure why they can't just put up another box because you can't pull in and use the parking lot after you figure out that the box is overflowing and will hold no more mail. Or just move the box to the east side of the driveway so you can pull in and drop stuff off at a box that isn't stuffed full. Or maybe better yet just empty the damn thing more than twice a day.
  • JC
    Jeffrey Capps
    Oct 19, 2025
    5.0
    Extremely easy to work with. I recently moved here and the whole staff at this location made the process extremely smooth and easy for me as far as getting a mailbox key and just overall professionalism. Having advanced cancer, the entire staff really went out of their way to help me and explain things to me. Not all heroes wear capes!
  • IH
    Issa Habil
    Jul 20, 2024
    1.0
    Before I talk about the building and employees: I want to say I get some of mail half opened, some never arrives, some deliveries they send an email saying that we tried to deliver but the driveway was not accessible or the front door was not accessible! LoL I mean the item was an eye liner stick the size of a kids toothbrush lol , put it in the damn mail box or better yet tell the truth you liar! There was nothing blocking my driveway and my front porch for that matter. Post office location in Wooster Long lines, one or two employees at most working slowly! Some could use better attitude! It's pretty sad not much can be done about the post office in Wooster. They need a new building, a new parking, better services! Like for God sake new passports and passports renewal should not be done at the post office and if they must it should be done with an appointment only!!! Listen our time is important, we are not standing in line begging for food at a shelter so you can make us wait a long time! It's not a charity! You are charging a top dollar almost what othe Big carriers charge Fedex or UPS !! Wooster post office you need an overhaul now!!!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.