Business Details
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Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 4040 Erie St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.1
113 reviews
5 stars
28
4 stars
3
3 stars
2
2 stars
4
1 star
76
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with several customers expressing frustration over the lack of professionalism and poor communication.
Delivery Issues
Many customers reported significant delays in package delivery, misdeliveries, and packages being left in unsafe or inappropriate locations.
Cleanliness and Maintenance
Several customers noted unpleasant odors and unsanitary conditions at the location, indicating a need for better maintenance.
Mixed Experiences
While many reviews were negative, a few customers mentioned positive interactions with specific staff members, suggesting inconsistency in service quality.
Long Wait Times
Customers frequently complained about long wait times and understaffing, leading to frustration during visits.
- DTDev TomlinsonNov 7, 20255.0Malinda is always so nice and pleasant! She’s an absolute pleasure to have at the counter helping customers 🙂
- PHPastor HannonOct 31, 20251.0Ive visited this location 3 times, and the last time was about one year prior to today. The inside of the building smells absolutely rotten TO THIS DAY! Like hamster cage mixed with urine some kind of sulfurous bathroom/excrement smell everytime you walk in i cannot believe how disgusting it smells! You literally cant even breathe without your eyes watering. They just stand there like nothings wrong lol im apalled i will be calling the health department because it does indeed need to be investigated. Three visits over two years you would think someone would try to freshen it up or clean whatever the smell is but it has only gotten significantly worse. Very unprofessional for a government building.
- RRRileyOct 20, 20251.0There is no reason for someone named Stephanie to be totally rude when I just called to ask a legitimate question... She was very nasty for no reason.. I don't think she should have this job if she can't work nicely with the public... She'd get fired at McDonald's.
- AKAnna KazakovtsevaOct 8, 20252.0Every day I come to use the Kiost and drum to drop off packages, the drum is stuck. You’d think after a couple times, someone would re-position the cart on the other side to where the packages fall freely instead of getting strapped against the edge causing the drum to get stuck, and in process damaging shipments that are now trapped under the drum. This only happens at this location every day, maybe once or twice downtown and mentor, so it’s just a physical placement of the dang cart. This didn’t used to happen here so frequently, so whatever changed, whether new staff or else, PLEASE SOMEONE MAKE THIS SIMPLE ADJUSTMENT, as was suggested by a clerk at another location. Otherwise it defeats the entire purpose of the Kiosk option and will cause folks to have to come to the desk when they open and you’ll need more staff to work the front to handle the service that can’t be handled now by the kiosk. Logical. Thank you.
- JHJeff HerrleAug 7, 20251.0This post office is terrible. They said my package on eBay is sitting there to be picked up, And the lady at the counter says that they were shipped to Eastlake and didn’t check anything. It’s been four days and the packages are still there and have not moved. I’ll be so glad when the post office is shut down in privatized. These people are the worst in the business.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 4040 Erie St?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a passport at this Post Office?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and can also take your passport photo by appointment.
Do I need an appointment to get passport services here?
Most passport services require scheduling an appointment online, although limited walk-in hours may be available at select locations.
What are the operating hours of the United States Postal Service on Erie St?
Monday through Friday from 8:00 AM to 5:30 PM, and Saturday from 8:00 AM to 2:00 PM. The Post Office is closed on Sundays.
Can I rent a PO Box online from this Post Office location?
Yes, you can search for and reserve PO Boxes online, then complete setup in person at your local Post Office.
Is there 24/7 access to PO Boxes at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary. Check directly with the Post Office for exact access times.
Which nearby places can I visit after using the USPS at 4040 Erie St?
You can visit nearby diners such as Kleifeld's Restaurant or The Sweets Geek bakery, or relax at the Go Bare Spa & Skin Clinic for waxing and hair removal services.
Are there any nearby financial services close to the Erie St Post Office?
Yes, Firefighters Community Credit Union is nearby for banking and ATM services which can complement your money order needs at USPS.
Can I get professional services near the 4040 Erie St Post Office?
Yes, services such as legal advice at Colombo Law, IT support at EFFtechnologies, and real estate assistance from Rob Minton are nearby.
How can nearby dining and entertainment options enhance my visit to the Erie St Post Office?
After your visit, you can enjoy dining at Applebees Neighborhood Grill & Bar or relax at Nora's Public House, making your trip more convenient and enjoyable.