Brand Certified
The UPS Store
3.9(165 reviews)
Certified by The UPS Store • Mar 01, 2026
Business Details
5900 Som Center Rd, Willoughby, OH
44094, United States
Certified by The UPS Store • Mar 01, 2026
(440) 943-5544
Certified by The UPS Store • Mar 01, 2026
https://locations.theupsstore.com/oh/willoughby/5900-som-center-rd
Certified by The UPS Store • Mar 01, 2026
About
Certified by The UPS Store • Mar 01, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #0357 in Willoughby offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Pine Ridge Plaza - Intersection Of Som Center Road & Route 84.
Details
- DeliveryNot available
Location
Certified by The UPS Store • Mar 01, 2026
Hours
Certified by The UPS Store • Mar 01, 2026
Reviews
3.9
165 reviews
5 stars
105
4 stars
16
3 stars0
2 stars
5
1 star
39
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed; while many customers praised the staff for being friendly and helpful, others reported rude and unprofessional behavior from certain employees.
Efficiency
Several reviews highlighted quick service and minimal wait times, although some customers experienced delays and inefficiencies.
Cleanliness and Organization
The store is noted for being clean and organized, but some customers mentioned clutter and long lines during busy times.
Shipping Issues
There are multiple complaints regarding lost packages and mishandling of shipments, leading to customer dissatisfaction.
- MWMaeko Walker1 day ago5.0The rep was very helpful, professional and courteous. I'm a disabled person who needed a little bit more help than the regular person. The rep didn't mind helping me and going above and beyond the regular.
- RRRoderick5 days ago4.0Reasonable rates and very hospitable.
- MBMary Jane BuehnerFeb 14, 20265.0The employees are helpful, kind & courteous. And your prices are the best! I know as I checked FEDEX & USPS today. I always use UPS!!!
- PTPatricia TruckeyFeb 8, 20265.0there friendly fast and polite
- RBRichard ButinJan 19, 20265.0Got helped right away. Toni was very helpful and pleasant, even at days end
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #0357 in Willoughby offer?
The UPS Store #0357 offers expert packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, and passport/photo ID services.
What are the operating hours of The UPS Store #0357?
The UPS Store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 11:00 AM to 4:00 PM. Hours may vary on holidays.
Is The UPS Store #0357 open on Sundays?
Yes, the store is open on Sundays from 11:00 AM to 4:00 PM, though holiday hours may differ.
Where is The UPS Store #0357 located?
It is located at 5900 Som Center Rd, Unit #12, Willoughby, OH 44094, in Pine Ridge Plaza at the intersection of Som Center Road and Route 84.
What payment options are accepted at The UPS Store?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Does The UPS Store #0357 provide mailbox rental services?
Yes, mailbox rentals and services are available at this location.
Are there any special offers available at The UPS Store #0357?
Yes, you can save big with their special offers and coupons available on their website.
What nearby restaurants can I visit after stopping by The UPS Store?
You can visit Peking Chinese Restaurant nearby for Asian cuisine after your visit to The UPS Store.
Are there any beauty salons close to The UPS Store #0357?
Yes, Izzy and Company beauty salon is located nearby for your beauty and spa needs.
Which banking facility is near The UPS Store #0357 for convenient transactions?
Citizens Bank is nearby, making it easy to handle banking after your visit to The UPS Store.
Brand Certified Facts from The UPS Store
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Certified March 01, 2026Yext Knowledge Graph
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