FedEx Office in Willoughby, OH provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.
Location
Certified by FedEx Office Print & Ship Center • Mar 01, 2026
Certified by FedEx Office Print & Ship Center • Mar 01, 2026
Reviews
4.5
253 reviews
5 stars
209
4 stars
10
3 stars3
2 stars
4
1 star
27
ES
Emily Sanvido
Feb 21, 2026
5.0
Mandy is so helpful and was very patient with me trying to make sure my order printed correctly!
JL
Johnie L
Jan 27, 2026
4.0
You need to ship something this is the place
CC
Clydia Craig
Dec 31, 2025
1.0
Unless you are going to use the automated machines which requires you not to interact with the staff, please AVOID this store. The staff, almost everyone that I’ve interacted with, is rude and impatient. They often lack knowledge of the service they provide and are very condescending when you’re trying to explain. Their most recent mistake in sending an international package resulted in significant extra costs for me without any recourse from FedEx. Extremely disappointing customer service from workers who don’t seem to care. Believe the reviews that you’ve read.
LC
Larry C
Oct 17, 2025
2.0
Very rude and unfriendly counter person. Never acknowledged me, never made eye contact, just asked what I needed then never said another word. Did all the order entry, took my package, then just stood there.... I didn't know if I was finished or if there was anything else to do. She just stood there.... I had to ask if there was anything else needed, and she just said, "no", so I left.
MF
Megan Flaherty
Sep 16, 2025
1.0
The employees are extremely rude to the customers. They have terrible attitudes. It’s unacceptable. They also need a new manager because she is just as bad.
Do better FedEx. This is ridiculous.
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