United States Postal Service

3.0
32 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1400 Lloyd Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1400 Lloyd Rd, Wickliffe, OH
44092, United States

Hours

Reviews

3.0
32 reviews
5 stars
12
4 stars
3
3 stars
2
2 stars
2
1 star
13
  • MS
    Mary Strbac
    2 days ago
    5.0
    Good location,good customer service, good parking, building facility, quiet ,not too trendy.
  • BC
    Bam Comics
    Dec 9, 2025
    1.0
    To even waste my time writing this review is honestly disturbing. But what was more disturbing, is how depressed and miserable the workers are. I saw the interaction before me where a lady didn’t know where she was sending her package. And I understand that must be frustrating to the worker. But when I stepped up, the lady working the counter had the same animosity towards me that she did toward the confused old lady who didn’t know where she even was let alone where she was sending her package. Absolutely miserable. I’d rather walk through a steel mill than ever step foot back in this establishment. This is not the kind of folks we want representing our postal service. Nor Wickliffe. Take that “ish” somewhere else.
  • TS
    Tiffany Masiello Servey
    Jul 21, 2025
    1.0
    The customer service is atrocious and the postmaster doesn't return phone calls even after their employees hang up on you seven times in a row because you called to find out why your mail wasn't delivered and it's already 7: 00pm at night! Certainly will be filing a formal complaint
  • CB
    Craig Brown
    Jan 27, 2025
    3.0
    I don't know it anyone else is having an issue packages I order are saying they are delivered but my ring camera say something different. Either issue with Track17 or Post Office not delivered
  • BB
    Bubba-1601
    Mar 14, 2024
    1.0
    They have a real bad habit of sending packages either back to Cleveland distribution or to willoughby so items take longer to arrive. They also have lost some of my packages and blamed it on the Cleveland post office when I could clearly see it was at Wickliffe and then shipped out again instead of being sent out for delivery. And then on top of all that they like to shut down for 2 hour lunch breaks by posting a sign on the door instead of updating their business hours online so you show up expecting them to be there and they’re not. The one guy there likes to open and inspect the media mail to make sure it’s actually media mail which would be fine if they had everything else together in their establishment. The only reason I deal with them is because I have to.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.