United States Postal Service

3.4
51 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 260 S State St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
260 S State St, Westerville, OH
43081, United States

Hours

Reviews

3.4
51 reviews
5 stars
26
4 stars
5
3 stars
1
2 stars
2
1 star
17
  • KD
    Kyla Diley
    Aug 9, 2025
    1.0
    Crazy lady came outside screaming at a bunch of people. How professional for a “federal building”
  • KD
    Krista Diley
    Aug 9, 2025
    1.0
    Lady working at the post office this morning was EXTREMELY rude to everyone. Completely uncalled for. Disgusting behavior.
  • YG
    Yesenia Garcia
    Mar 25, 2025
    1.0
    I went in today to return a package. It was my first time going in to this location. I didn’t had tape my package which I did told the worker. She responded “we don’t tape packages you’re responsible to tape them, next time you come make sure you have it tape” I said “I will for sure”. She then proceeded to say that I have done this multiple times which mind you this was my first time at this location. In my opinion I feel like she was being racism. I’m definitely not going back to this location.
  • TJ
    T. Marie Jackson
    Nov 19, 2023
    2.0
    I had to run an errand in the area and was delighted to see this P.O. right next door. The lady at the counter was (fake) nice at first. When I had to try a couple of different cards to pay for my transaction, she suddenly turned mean and nasty, loud talking me in front of the 15 people waiting in the line behind me. I was so embarrassed! I snatched my receipt and ran (when the transaction finally went thru) out the door. As I was running away, she yelled at me to have a nice day. What a fake lady! Then I thought about it. Who wants to work at the Post Office alone on a Saturday with a constant line of at least 15 people for 4 hours straight?! What a sucky job. Considering that, she actually did a pretty good job! Two stars for the fact that my experience could have been worse!
  • JM
    Joseph Miller
    Nov 2, 2018
    5.0
    The staff helped me out with an address forward, and couldn’t have been nicer.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.