United States Postal Service

2.2
278 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 617 McCorkle Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
617 McCorkle Blvd, Westerville, OH
43082, United States

Hours

Reviews

2.2
278 reviews
5 stars
64
4 stars
20
3 stars
4
2 stars
11
1 star
179

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, leading to negative experiences.

Delivery Issues

Numerous complaints about lost, delayed, or misdelivered packages, causing frustration among customers.

Staff Friendliness

Some customers praised specific staff members for their helpfulness and friendliness, contrasting with other negative experiences.

Communication Problems

Customers expressed dissatisfaction with the lack of communication regarding package status and difficulty reaching staff by phone.

Facility Conditions

Several reviews mentioned cleanliness issues and poor maintenance of the post office facilities.
  • MV
    Matthew Vogel
    4 days ago
    1.0
    Package theft at this location. Do not use drop box.
  • PD
    Puck D
    Sep 12, 2025
    4.0
    I love the post office. It's just amazing.
  • JP
    Jeff Puster
    Aug 27, 2025
    1.0
    I cringe every time I see USPS is delivering my package. By far the worst carrier; packages are rarely on time. For example, an Amazon package arrived at the Westerville USPS facility at 6:10 AM, at 8PM that evening the package has been rerouted to a different address. The facility is literally five miles from this house. How do you screw this up every time?
  • NY
    Noah Yinger
    Jul 19, 2025
    5.0
    I am in here several times a week to send out shipments for a small online business I run. Staff have always been friendly and the service is quick. Lots of shipping materials on hand as well which is very convenient. Excellent location as well.
  • RR
    Reefa
    Jul 15, 2025
    1.0
    I walked into this establishment expecting to send my mother in law her Birthday cards with no issue. Until I got into the line of agent 77. I asked her about the pricing because my mother in laws birthday is in 3 days and I wanted to see if her card to get to her before her birthday. Representative 77 went on to say either way its not a guarantee no matter what option is picked. I then said Ok that is fine I will stick with the second option which provides a 2 day window as well she goes on to say that is still not a guarantee I then said ok I am aware I still am picking the same option . She then starts making smart remarks under her breath as I am trying to pay then she walks off . I still cant pay because she just walked off so I waited as I was unsure why she walked off. Then I ask the representative next to her if he could help me . During this whole time you could hear her in the back yelling very loudly She tried it today she got the right one I am not going to play with her in reference to me when I did nothing wrong . You could hear her clapping her hands loudly while saying this which is very intimidating and embarrassing. So the representative next to her went and got a manager when he was done helping his customer and then representative 77 came back as well saying I don't know what happened to my system unless he did something to it referencing to the nice agent who worked next to her. I wish I had him this would have not happened if that was the case. Representative 77 went on to call me Miss pearly which is rude and disrespectful as that is not my name . It actually was insulting because I am African American and that clearly was her racially profiling me . All of this was done in front of the manager who was right there and he still did not say anything he did not calm her down or ask her to not treat me that way. At this time I was able to finally pay and representative 77 Says do you want me to line up your receipt for you miss pearly and she threw the receipt at me which. This whole situation was embarrassing and very disrespectful . I don't know how they are allowed to treat customers this way. This establishment is very unprofessional they disrespect you and expect you not to defend yourself . This needs to be addressed this is unfair to customers to be treated this way and humiliated in front of others then to be blamed for something I did not cause .

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.