Brand Certified
United States Postal Service
2.2(288 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
617 McCorkle Blvd, Westerville, OH
43082, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 617 McCorkle Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.2
288 reviews
5 stars
65
4 stars
21
3 stars4
2 stars
13
1 star
185
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with reports of rude and unhelpful staff, leading to negative experiences for many customers.
Package Handling
Customers frequently reported issues with package handling, including delays in scanning, lost packages, and misdeliveries.
Staff Attitude
Several reviews mentioned unprofessional behavior from staff, including dismissive attitudes and lack of empathy towards customer concerns.
Accessibility Issues
Customers expressed frustration over the inability to reach the post office by phone and delays in receiving mailbox keys.
Mixed Experiences
While many reviews were negative, some customers reported positive experiences with specific staff members who provided helpful and friendly service.
- BMBreanna Mckinstry1 day ago1.0USPS is awful, but this has to be the absolute worst location. Packages constantly delivered to wrong address, scanned delivered when they aren't delivered for a day or two, etc. They do not answer their phones, yet the 1800 number customer service keeps redirecting me to call this Westerville location directly. If you can fight your way through the automated system to get it to ring, it will just say they cant answer and hang up on you. They truly do not care about mail or packages.
- EEEliasFeb 26, 20261.0The Westerville McCorkle Blvd Post Office staff behaved in a very unprofessional manner. The USPS website stated that passport walk-in services were available every Tuesday and Thursday from 3:00 p.m. to 4:00 p.m. Based on that information, I picked my son up early from school so we could arrive during the designated walk-in time. However, when we arrived at the USPS office, the employee informed us—quite rudely—that the website was incorrect and that they do not accept walk-ins. There was no apology or acknowledgment of the inconvenience caused. Notably, during the ten minutes we were there, two staff members were present and there were no other customers at all. If the website contains incorrect information, USPS should take responsibility for the error and ensure that staff respond to customers respectfully and professionally. As a customer-facing agency, USPS should prioritize proper staff training and accountability to prevent situations like this.
- MRManish ReddyFeb 25, 20261.0Worst service for mailbox keys i roamed around their office for 4 days no response and I informed them I have a urgent mail I need it immediately just to open my mailbox then also no response from them. If there is any management for USPS please take an action on it.
- GGGustavo A GonzálezFeb 16, 20261.0Me enviaron un paquete desde Florida y nunca me llegó, fui a esta oficina a buscarlo el mismo día que supuestamente me llegaba y ya lo habían regresado a Florida, volví a pagar para interceptarlo pero nunca lo interceptaron, ya van 10 días y nadie sabe donde está el paquete. Muy mal servicio.
- JNJeremy NapierFeb 13, 20261.0I called this facility from 8am to 4pm one right after another to ask the most simple question and couldn't speak with a human or get any information. How do you possibly justify this.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Brand Certified Facts from United States Postal Service
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Certified March 01, 2026Yext Knowledge Graph
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