Business Details
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Visit your local Post Office™ at 5992 Westerville Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
5992 Westerville Rd, Westerville, OH
43081, United States
Hours
Reviews
2.7
63 reviews
5 stars
21
4 stars
5
3 stars
1
2 stars
3
1 star
33
- AWAhron WestOct 11, 20251.0The whole building smells like spoiled food and you can tell the workers have been eating before they talk to customers. Bad customer service from the miserable old lady with red hair. She seemed like she didn't want to be bothered and instead of greeting the customer saying "how may I help you" she (in her horse voice) says "WHAT DO YOU NEED?" It's almost like all the USPS around the east side of Columbus in incentivized to give bad customer service to people and nothing get's done about it because they are too big to fail.
- JJjuniperJul 8, 20255.0the mean old guy who used to work here retired so yay and good for him.
- EREmily RJul 11, 20225.0Helpful, knowledgeable guy working and super quick service.
- BCBrianna Lone CruzSep 14, 20171.0Guy who runs this place is generally friendly, however the way this USPS is run is extremely poor. It is closed at random times, opens late, closes early and all kinds of fun. You never know if this place will be open. CAUTION to anyone who sends out packages on a regular basis. He only scans priority mail packages when he feels like it, has admit to me that he often just sends it on its way to be scanned later somewhere else. This is NOT how USPS workers are supposed to operate. I had a large package not scanned in, then lost in the mail bc it never got scanned "along the way" I am now out of both the sale and the items in the package with no proof I even sent it. This was the nail in the coffin. I am done.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 5992 Westerville Rd offer?
This Post Office provides mail sending, package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a passport at this Post Office location?
Yes, this location accepts first-time passport applications and can take your passport photo by appointment.
Do I need an appointment for passport services at this Post Office?
Most passport services require an appointment scheduled online, but limited walk-in hours may be available at select locations.
What are the Post Office hours at 5992 Westerville Rd?
Monday to Friday: 9:30 AM–1:00 PM and 2:00 PM–5:00 PM; Saturday: 9:00 AM–1:00 PM; closed on Sunday.
Can I rent a PO Box online and how much does it cost?
You can search and reserve PO Boxes online; prices vary by location and can be checked by entering your ZIP Code on the USPS website.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary. Check with this Post Office for specific details.
What nearby places can customers visit before or after their USPS visit?
Nearby, customers can visit Subway for a quick meal, Tim Hortons for coffee, or Delaney's Diner for breakfast and brunch.
Are there any nearby financial or money transfer services?
Yes, Advance America and Western Union are nearby for financial services and money transfers.
Where can I find nearby places to shop or browse for gifts?
World's Greatest Comics and Dollar Tree nearby offer comic books, gifts, party supplies, and arts and crafts items.
What local transportation or automotive services are close to the Post Office?
Nearby, Hertz offers car rentals, and Johnson's Towing & Recovery provides automotive towing services.