Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5141 in Westerville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Giant Eagle Shopping Center Next To Sport Clips.
Details
- DeliveryNot available
Location
Hours
Reviews
4.1
146 reviews
5 stars
110
4 stars
5
3 stars0
2 stars
4
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, helpful, and efficient, with many highlighting specific employees like Ashley and Shane for their exceptional service.
Efficiency
Despite frequent long lines, many reviews noted that the staff managed to process customers quickly and effectively, maintaining a positive attitude even during busy times.
Store Management
Some customers expressed concerns about management and staffing issues, particularly regarding the handling of busy periods and customer complaints.
Mixed Experiences
While many reviews were positive, there were notable complaints about lost packages, rude staff interactions, and inconsistent service, indicating a need for improvement in certain areas.
Cleanliness and Organization
The store was generally described as clean and well-organized, contributing to a pleasant customer experience.
- AMAbdihakim MukhtarOct 31, 20251.0They gave my iPhone 17pro max to someone else without ID ,, careless employee work at this location
- VPValerie PinaSep 8, 20252.0This place is usually amazing. I frequent here and the customer service is always top notch. Except using the new self-serve kiosks. My item was already in a poly bag so when I didn’t put my return in “another poly bag,” I had to deal with a rude, older lady giving me attitude about it. Don’t forget to double bag your items or you’ll get yelled at!!
- JHJ HendricksonSep 3, 20255.0Very friendly and efficient
- PYPiyush YadavAug 26, 20255.0Shane was super helpful, and helped me reseal the package despite the rush
- LMLauren McCannAug 11, 20255.0my experience is always seamless and quick. Shane is very helpful and kind!
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Westerville offer?
The UPS Store #5141 offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, and passport/photo ID services.
What are the operating hours of The UPS Store in Westerville?
The store is open Monday through Friday from 8:30 AM to 7:00 PM, Saturday from 9:30 AM to 3:00 PM, and Sunday from 10:00 AM to 3:00 PM. Hours may vary on holidays.
Is The UPS Store in Westerville open on Sundays?
Yes, it is open on Sundays from 10:00 AM to 3:00 PM.
Does The UPS Store accept credit card payments and other payment methods?
Yes, The UPS Store accepts American Express, Apple Pay, Android Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Where is The UPS Store located in Westerville?
It is located at 752 N State St, Westerville, OH 43082, inside the Giant Eagle Shopping Center next to Sport Clips.
Does The UPS Store offer mailbox rental services?
Yes, the store provides mailbox services for all your mail and packages.
Are there any special offers or coupons available at The UPS Store?
Yes, you can save big with special offers and coupons available on their website.
What nearby places can customers visit when they come to The UPS Store?
Customers can visit nearby places such as Events Outlined for event planning, KaLor Technology corporate offices, Three Seasons Paving for building supplies, and The Redirections Group for printing equipment and supplies.
How can visiting Events Outlined nearby benefit someone who comes to The UPS Store?
After handling shipping or printing needs at The UPS Store, customers can connect with Events Outlined for event planning and wedding services, making it convenient to organize events nearby.
Are there dining options near The UPS Store in Westerville?
Yes, Humble Donut Co. and Miamar Grill are nearby and offer food options if you'd like to grab a bite before or after visiting The UPS Store.