FedEx Office in Westerville, OH provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.
Location
Certified by FedEx Office Print & Ship Center • Mar 01, 2026
Certified by FedEx Office Print & Ship Center • Mar 01, 2026
Reviews
4.5
519 reviews
5 stars
425
4 stars
31
3 stars6
2 stars
11
1 star
46
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed regarding customer service, with some praising friendly and helpful staff while others report rudeness and unprofessional behavior.
Cleanliness
Several customers noted that the location is clean and well-maintained.
Efficiency
There are complaints about slow service and long wait times, but some customers also mention quick and efficient assistance.
Printing Issues
Multiple reviews highlight problems with printing services, including incorrect orders and poor quality.
Mixed Experiences
Overall, experiences vary widely, with some customers expressing satisfaction while others report significant frustrations.
JB
Jeb Burkholder
Feb 24, 2026
5.0
Oh my goodness! My experience at the Westerville location was wonderful! Chelsea took care of me immediately, was super accommodating and super friendly, had no trouble completing my project, and had it ready at the appointed time! I will add this about Chelsea… There was an elderly lady who came in to print some copies in the self serve area. This individual was not familiar with how the machines worked and asked for help. Chelsea came out immediately. I was able to overhear the exchange. She was so kind and so patient and so very supportive of this rather lost individual, trying to use technology she was not familiar with. I was very impressed with that! That is truly going the extra mile in customer service! Way to go, Chelsea!
SR
Stacy Reid
Feb 19, 2026
5.0
Just needed a document printed. Uploaded the doc from my phone to their website. They sent me a code. Went in and used the self service printer. Quick and easy.
BS
Brandon Snyder
Jan 19, 2026
5.0
Pete - 1/18. Solo employee. Answered my questions. I was able to ship my packages back easily. Was the complete opposite experience I had at the East Broad store. So I would highly recommend people coming to this location versus East Broad Street ever. If you want good customer service with friendly people in a store that doesn’t smell like dirty cigarettes. This is the place to go. Schrock Road for the win. This is a lot because I’m coming from Granville Ohio so it’s a little bit of a haul but I’d rather go here versus someplace slightly closer and be treated like crap and then exposed again to a dark dingy store that smells like dirty cigarettes and stale coffee.
CP
Chris P
Dec 22, 2025
1.0
Do not ever use this location for shipping services. Very rude, unhelpful and deceiving customer service. Worst experience at any fed ex location or any business, ever. Avoid this location.
SB
Steve Bernhard
Dec 16, 2025
5.0
Jimmy has helped me twice, and keeps me going to the Schrock rd facility. Couldn't ask for better customer care than he provides! He is friendly, efficient, and truly cares about his job and customers! Thank you!
Frequently Asked Questions About FedEx Office Print & Ship Center
What services does FedEx Office Print & Ship Center in Westerville offer?
FedEx Office Print & Ship Center in Westerville offers printing, shipping, copying, digital printing, direct mail, signs and graphics, internet access, computer rental, fax services, passport photos, online notary, lamination, and binding.
Where is FedEx Office Print & Ship Center located in Westerville?
It is located at 604 W Schrock Rd, Westerville, OH 43081, USA.
What are the operating hours of FedEx Office Print & Ship Center?
The center is open Monday to Friday from 8:00 AM to 8:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 12:00 PM to 6:00 PM.
What payment options are accepted at FedEx Office Print & Ship Center?
They accept American Express, cash, check, Discover, MasterCard, and Visa.
Can I use online printing and pick up my documents at FedEx Office in Westerville?
Yes, you can upload documents with FedEx Office Print Online for convenient pick-up or delivery.
Does FedEx Office Print & Ship Center provide passport photo services?
Yes, passport photo services are available at this FedEx Office location.
Are there coupons or offers available for FedEx Office Print & Ship Center services?
Yes, FedEx Office coupons, offers, and deals are available online through their coupon deals page.
What nearby restaurants can I visit before or after my visit to FedEx Office Print & Ship Center?
Nearby restaurants include Monte Carlo Italian Restaurant and Can't Believe It's Vegan, offering Italian and vegetarian dining options respectively.
What nearby services can assist with real estate needs near FedEx Office Print & Ship Center?
Several real estate agents and agencies are nearby, such as Laurah Carlson Realtor, Rachael Grim - Carleton Realty, and Carleton Realty, LLC.
Where can I find quick food options near FedEx Office Print & Ship Center?
Jimmy John's sandwich shop, a fast food restaurant, is close to FedEx Office for quick meal options.
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Certified March 01, 2026Yext Knowledge Graph
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