FedEx Office in Westerville, OH provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.
Feedback on customer service is mixed; while some staff are praised for being friendly and helpful, others are reported as rude and dismissive.
Efficiency
Many customers experienced slow service and long wait times, with some noting inadequate staffing during busy periods.
Cleanliness
The store is generally noted as clean and well-maintained, contributing positively to customer experiences.
Professionalism
There are significant concerns regarding professionalism, with multiple reviews highlighting unprofessional behavior from staff.
Product Quality
Issues with order accuracy and print quality were frequently mentioned, leading to dissatisfaction among customers.
MT
Meredith Taylor
Nov 10, 2025
5.0
I had an excellent first-time printing experience at this FedEx location. I needed a reprint of a poster I mistakenly ordered too small. The manager was very quick to help me understand my mistake and quickly issued a refund. Turnaround time was before the expected pickup time and communication was prompt. I highly recommend this location for all your printing needs.
AM
Ameika Martin
Oct 28, 2025
5.0
Kevin was really nice and professional, he efficiently and quickly helped me with an estimate and the correct box size to send winter goodies to my grands! Definitely will come back, store was also neat and clean!
SL
Sam Laborie
Oct 26, 2025
5.0
One woman working on a Sunday. She was very friendly and helpful even though she was busy. Great service.
JK
John Kurz
Oct 15, 2025
1.0
The guy who helped me was rude and acted annoyed that I had the audacity to use their location. Didn't discuss cost of any of the services and was confrontational when asked about pricing.
The print service took 15 minutes to print a single sheet of paper and when I asked for the email address to send the files, the guy was rude and unhelpful.
This was the worst fedex location I've used. I'd recommend going elsewhere or using another location
WT
wesley turner
Aug 24, 2025
1.0
I went to this location to send back my order from ebay. The woman with glasses told me she was like the fed ex police and couldn't take my box because it had Charmin on it. The issue I had with that is, Fed Ex delivered it to me in that box with no issue and now the Fed Ex police don't want to do their job. Poor service
Frequently Asked Questions About FedEx Office Print & Ship Center
What services does FedEx Office Print & Ship Center in Westerville offer?
FedEx Office Print & Ship Center in Westerville offers printing, shipping, copying, digital printing, direct mail, signs and graphics, internet access, computer rental, fax services, passport photos, online notary, lamination, and binding.
Where is FedEx Office Print & Ship Center located in Westerville?
It is located at 604 W Schrock Rd, Westerville, OH 43081, USA.
What are the operating hours of FedEx Office Print & Ship Center?
The center is open Monday to Friday from 8:00 AM to 8:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 12:00 PM to 6:00 PM.
What payment options are accepted at FedEx Office Print & Ship Center?
They accept American Express, cash, check, Discover, MasterCard, and Visa.
Can I use online printing and pick up my documents at FedEx Office in Westerville?
Yes, you can upload documents with FedEx Office Print Online for convenient pick-up or delivery.
Does FedEx Office Print & Ship Center provide passport photo services?
Yes, passport photo services are available at this FedEx Office location.
Are there coupons or offers available for FedEx Office Print & Ship Center services?
Yes, FedEx Office coupons, offers, and deals are available online through their coupon deals page.
What nearby restaurants can I visit before or after my visit to FedEx Office Print & Ship Center?
Nearby restaurants include Monte Carlo Italian Restaurant and Can't Believe It's Vegan, offering Italian and vegetarian dining options respectively.
What nearby services can assist with real estate needs near FedEx Office Print & Ship Center?
Several real estate agents and agencies are nearby, such as Laurah Carlson Realtor, Rachael Grim - Carleton Realty, and Carleton Realty, LLC.
Where can I find quick food options near FedEx Office Print & Ship Center?
Jimmy John's sandwich shop, a fast food restaurant, is close to FedEx Office for quick meal options.