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Visit your local Post Office™ at 249 W Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
The post office in West Jefferson, Ohio, has to be among the worst in the country. Every time I see a tracked package land at this location, I have a heightened level of anxiety about whether I'll actually receive my package and what condition it will be in when it arrives, if it arrives. Just a few weeks ago, two packages arrived at that post office at the same time, according to the USPS tracker. One of the boxes came to my east central Indiana residence 2 days later, and the other is still sitting there. When I called about the package, I was told they were short-staffed and that I would have to wait to see if the package starts moving. I would need to talk more with the shipper, because they don't typically talk to the receiving party and would prefer to hear from the shipper. So, to find out anything about this package, I have to call one understaffed business and ask them to call the post office, only to be told the same thing they likely told me: it's luck. That's just one example of several problems I've encountered at this facility. I really wish organizations would give us the option to choose our delivery provider, because I would stop using USPS altogether.
RA
Roxan Aterberg
Nov 16, 2025
1.0
I get a message saying packages are delivered but not there when I check mail, this happens quite often, complaining doesn't do any good
KK
Kenny
Nov 10, 2025
1.0
Delivery person seems to have a problem putting packages in the wrong mailbox, packages never arrive on time (if they arrive at all ),I have had to file several missing packages complaints, had to start having my packages delivered to a friends house in Columbus, all my packages arrive on time and in the right mailbox ,entire staff needs to be fired
WC
Wilson Cintron
Oct 28, 2025
1.0
The alleged Post Master Ben is unfriendly and should not be in a position dealing directly with customers. 2nd time in as many weeks had to deal with the POS. I let it go the 1st time, however this is the second time he has been unprofessional towards me. He essentially accused me of stealing the free priority envelopes. Refused to stamp fragile on my package more than once. Refused to let me take the package I spent over $40 to mail to the London office. I have a real concern he is going to damage my package. I just got off the phone with USPS Customer service and filed a complaint. Ill go the few extra miles to London next time. Everyone there is beyond professional and extremely friendly.
YP
yvonne palfreyman
Oct 18, 2025
5.0
Very helpful with my package I was sending out of state. Kind an highly recommend
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 249 W Main St?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, purchase gift cards, and access other postal services.
Can I apply for a passport and get a photo taken at this USPS location?
Yes, this Post Office accepts first-time passport applications and can take your passport photo by appointment. Complete and print the application form before applying.
Do I need an appointment for passport services at this Post Office?
Most passport services require scheduling an appointment online, although limited walk-in hours are available at select locations.
What are the operating hours for the United States Postal Service at 249 W Main St?
The Post Office is open Monday to Friday from 8:00 AM to 4:15 PM, and on Saturdays from 9:00 AM to 12:00 PM. It is closed on Sundays.
Can I rent a PO Box online and access it after hours?
Yes, you can search and reserve PO Boxes online, and most locations offer 24/7 access to PO Boxes in the lobby, though access hours may vary by location.
What is the cost for passport photos at this location?
The current fee for a passport photo at USPS is $15.
Where can I find food options near the United States Postal Service at 249 W Main St?
Nearby food options include Main Street Deli for sandwiches and cheese, Flyers Pizza & Subs, Mike's Pizza, Bambino's Pizzas Subs & More, and Street Heat Grille offering Mediterranean cuisine.
What nearby places can help me with home improvement or pest control near the Post Office?
The X-Terminator provides pest control and home cleaning services close to the Post Office at 249 W Main St.
Are there any religious or community organizations near the Post Office?
Yes, Saint Simon And Jude Church and New Hope Pentecostal Church are nearby religious organizations that you can visit before or after your postal errands.
What other useful businesses are nearby the USPS location at 249 W Main St?
Nearby services include Shell and Sunoco Gas Stations, Lifetime Vision Center (optometrist), West Jefferson Smiles (dentist), and Sue's Barber & Styling Shop for personal care needs.