United States Postal Service

3.2
25 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 249 W Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
249 W Main St, West Jefferson, OH
43162, United States

Hours

Reviews

3.2
25 reviews
5 stars
11
4 stars
3
3 stars
0
2 stars
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10
  • RA
    Roxan Aterberg
    Nov 16, 2025
    1.0
    I get a message saying packages are delivered but not there when I check mail, this happens quite often, complaining doesn't do any good
  • KK
    Kenny
    Nov 10, 2025
    1.0
    Delivery person seems to have a problem putting packages in the wrong mailbox, packages never arrive on time (if they arrive),I have had to file several missing packages complaints, had to start having my packages delivered to a friends house in Columbus and all my packages arrive on time and in the right mailbox, entire staff needs to be fired
  • WC
    Wilson Cintron
    Oct 28, 2025
    1.0
    The alleged Post Master Ben is unfriendly and should not be in a position dealing directly with customers. 2nd time in as many weeks had to deal with the POS. I let it go the 1st time, however this is the second time he has been unprofessional towards me. He essentially accused me of stealing the free priority envelopes. Refused to stamp fragile on my package more than once. Refused to let me take the package I spent over $40 to mail to the London office. I have a real concern he is going to damage my package. I just got off the phone with USPS Customer service and filed a complaint. Ill go the few extra miles to London next time. Everyone there is beyond professional and extremely friendly.
  • YP
    yvonne palfreyman
    Oct 18, 2025
    5.0
    Very helpful with my package I was sending out of state. Kind an highly recommend
  • CH
    Cheryl Holder
    May 24, 2021
    1.0
    Katie, our regular carrier, does an excellent job of delivering mail to our rural home. SERVICE IS PREDICTABLY TERRIBLE IF THERE IS A SUBSTITUTE, JUST LIKE TODAY!!!! I was expecting a package and watched as the mail truck pulled up to our mailbox then proceeded down the road. Minutes later I get a message saying carrier had no access to our front door and the package could not be delivered. BALONEY!!!! I am still looking out our front window and see our nice double-wide driveway which has had no vehicles outside all day and no obstructions of any kind. I would have walked out my front door if he/she pulled into my driveway!! I do not appreciate when truth is NOT told. It is a beautiful sunny afternoon late in May and there was no reason the carrier could not pull into or back into our driveway to leave the package...AS I WAS WATCHING AND WAITING!!! PLEASE BE HONEST and do not make up excuses for not fulfilling your work responsibilities! At least be a person of integrity and tell the truth!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.