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The UPS Store #2584 in West Chester offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Becket Commons Next To Kroger.
I have 3 UPS stores that are equal in distance to me and this is the ONLY one with friendly and competent people working. Rose is the absolute sweetest and went above and beyond for me for some printing I did for my daughter’s wedding. But everyone that works here has always been pleasant and fast!
CD
Chip Devage
Nov 5, 2025
1.0
Trying to track down a package. Just not helpful at all They just say come back tomorrow. (package not found) now I get a notice saying return to sender
DS
Dr. Tamara F. Small
Sep 12, 2025
1.0
Arrived to store at 8:30. No one was at the store to open up. Left the store at about 8:42 AM. Terrible customer service!
JJ
John
Aug 21, 2025
1.0
I used the online scheduling option on their website for a notary appointment. It was confirmed via text and email - and I received an additional email reminder the morning of the appointment.
When I arrived at the correct time I was told they wouldn't have a notary until hours later. When I asked why the app would allow me to pick an incorrect time, the employee said they know it happens.
There's a similar review from 8 months ago. So for at least 8 months, this UPS Store has known there's a problem with the scheduler and they've done nothing to address it. Wasting customers' time in this way is insulting.
SW
Sharon Wilder
Jul 17, 2025
5.0
I go there often to send packages to my kids and returns to send out. They were very helpful when we needed a notary and personal things faxed to NY when a family member passed. And I send out items that I sell on line. Sharon Wilder