Location.com logo
Person picking up a package from USPS smart lockers
Brand Certified

United States Postal Service

3.0
(27 reviews)

Business Details

12 S 3rd St, Waterville, OH
43566, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 12 S 3rd St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
12 S 3rd St, Waterville, OH
43566, United States

Hours

Reviews

3.0
27 reviews
5 stars
12
4 stars
0
3 stars
1
2 stars
4
1 star
10
  • RL
    Robin L
    Dec 24, 2025
    5.0
    Love a small town post office! Chris at the desk was so helpful & saved me quite a bit of money on shipping without my even asking.
  • TE
    Todd E
    Dec 12, 2025
    5.0
    Great post office. I'm in there a few times a week. Phil is the postmaster. He's very professional and always has time to talk to you. I've seen him delivering mail around town some days. I've even seen him working to fix a curb outside the post office building. The office is always clean and organized. I appreciate the clerk at the front desk too: she is always friendly and helpful.
  • DD
    DaFootSoldja
    Oct 21, 2025
    5.0
    Friendly employees and I always get my mail.
  • JF
    Jonathan Frost
    Jan 31, 2024
    1.0
    A USPS worker hit my car in my driveway, was caught by one of my cameras and sped off. Upon showing this locations Post Master he denied all responsibility and ignored any of my calls after initially promising to get my car fixed and taken care of. I filed a police report which did nothing because it was on my private property. Insurance couldn't get a hold of the Post Master so after several months they dropped my claim.
  • JD
    Jessica Dotts
    Jul 3, 2020
    1.0
    Worst service I have ever encountered in my life!!! The residency where I live had someone by the last name living there before me. Under her name, there was a forwarding address. Instead of looking at the first name, they looked at the last name and sent my package to the forwarding address. I went into the post office after finding out on my package tracking that my package was delivered to another address. I explained the situation and asked what they could do to get my package. The short bald man that I'm assuming was in charge, became irate! Said there was nothing he could do and that I was to get out of the office. I asked him for a corporate number to call because of how rude and unwilling he was to help me. Very rude service i was very disappointed!! Still with no answers on how ill be getting my package where ever it is.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others