The UPS Store

4.6
142 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #7342 in Warren offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • DeliveryNot available
  • Curbside pickupAvailable
  • [Free/Paid] wi-fiNot available
  • Wheelchair accessible entranceAvailable

Location

The UPS Store
3617 Elm Rd NE, Warren, OH
44483, United States

Hours

Reviews

4.6
142 reviews
5 stars
127
4 stars
2
3 stars
0
2 stars
1
1 star
12

What are people saying?

AI-generated from recent customer reviews

Customer Service

Most customers praised the staff for being friendly, helpful, and efficient, although there were some complaints about management and specific employee behavior.

Efficiency

Many reviews highlighted the quick service and efficiency of the staff, with customers often noting short wait times and fast processing.

Cleanliness

The store was frequently described as clean and well-maintained, contributing to a positive customer experience.

Management Issues

Several reviews pointed out significant issues with management, including poor customer handling and lack of responsiveness to customer concerns.

Packaging Concerns

There were complaints regarding improper packaging leading to lost or damaged items, indicating a need for better training in this area.
  • CD
    Cyndy Durst
    5 days ago
    5.0
    This store is always efficient. The staff is very friendly.
  • EB
    Erin Barrickman
    Nov 17, 2025
    1.0
    I waited in line and when I got to counter the lady told me I had to change the the return to elm road and so I went to my car and changed them I was at the door b4 6pm and the shorter lady with the brown hair and black glasses wouldn’t let me come in to do my return even though it was NOT 6 yet but had other people in the store with the doors locked!!! This is not a way to treat customers if she would’ve said something b4 I went to change my returns I would’ve made sure I had enough time to get back in before it closed…oh yea I had time and she wouldn’t let me return!! Worst experience and so very embarrassing for 3 things that would’ve taken 30 seconds to return
  • AB
    Antonio Borton
    Nov 10, 2025
    5.0
    Stopped in today looking for an odd sized box. They didn’t have the size I was looking for but they brainstormed and figured out a solution for me. They were all very friendly, helpful, timely, and diligent to get me taken care of. Highly recommended and will be back for any shipping needs I have!
  • CS
    Colleen Sabeh
    Nov 8, 2025
    5.0
    I needed to safely ship a mandolin and wanted it packed well. The staff was very friendly and expressed care about my shipment, explaining how they would package it. The store was clean and bright, and you could easily find the other services they provide.
  • LK
    Lori Kistler
    Nov 5, 2025
    5.0
    Excellent customer service. Very knowledgeable and patient and kind! 5 stars superb!!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the regular operating hours of The UPS Store in Warren?

The UPS Store in Warren is open Monday through Friday from 7:30 AM to 6:00 PM, Saturdays from 9:30 AM to 3:00 PM, and Sundays from 10:00 AM to 3:00 PM.