United States Postal Service

2.4
30 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 12 Willipie St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
12 Willipie St, Wapakoneta, OH
45895, United States

Hours

Reviews

2.4
30 reviews
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16
  • LB
    Lauren Bane
    Nov 14, 2025
    1.0
    Absolutely terrible phone service. Can’t even get through to an actual agent to talk to someone. Forget it if you have any questions. Might as well go in person because you will not get through on phone.
  • SL
    Shaun Lautzenheiser
    Dec 23, 2022
    5.0
    Great staff. I would suggest disregarding negative reviews. More times than not the only time people are inspired to write a review is when they feel disappointed.
  • LF
    lexi fisher
    Feb 12, 2022
    1.0
    Had the absolute worst experience here. Very rude, inconsiderate and extremely unprofessional. Came in for something simple and got treated with zero respect for something that small and ridiculous. Not to mention my mail never goes to the correct place. We get others mail constantly and I mean 20 different names atleast, and I’ve brought them in many times to stop it. Never has. Not planning to come here again by choice.
  • KL
    Kelley Lefeld
    Oct 11, 2018
    5.0
    I had a great experience with this office, my package was being shipped all over the place because of issues with the bar code. However when I called the local office and spoke with Brian. He was extremely helpful and went above and beyond for me. Great service and helpful staff!
  • TL
    Terry Luedeke
    Jul 26, 2018
    1.0
    What a horrible, frustrating experience. It's a shame you can't dial a number and actually connect with the post office. No, that would be too easy. So many items on the menu, then you have to enter a tracking number and the stupid computer won't stop talking long enough for you to finish! Once I finally got all that accomplished, my wait time on the phone was 50 minutes. Really? All I wanted to know is why the package that was out for delivery TODAY wasn't delivered. The mail delivery person was more interested in smoking his cigarette beside the truck than he was delivering mail.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.