United States Postal Service

1.9
72 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 8935 Darrow Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
8935 Darrow Rd, Twinsburg, OH
44087, United States

Hours

Reviews

1.9
72 reviews
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  • KJ
    K J
    Dec 29, 2025
    1.0
    I just left without being able to mail my package. One person at the counter and I stood in line for close to 15 minutes. Still no service. I just walked out with a couple of other people. The person was in the back for a good 10 minutes, searching for something no one else ever came out to assist the people in the lobby.
  • AW
    Alice W
    Dec 20, 2025
    1.0
    They need to start hiring people that can actually read addresses and names. I cant count how many packages I've lost because my mailman cant read. Then they don't deliver to your door because they are lazy so you always have to pick it up and they never can seem to find them and then act like its not their problem. I hate usps so much they need to be shut down. Most incompetent people working usps anymore.
  • ES
    elizabeth smith
    Dec 3, 2025
    1.0
    Terribly incompetent!!! I had my mail forwarded to my Florida address and they delivered my MEDICATIONS to my Twinsburg address. And of course no one will answer the phone at Twinsburg USPS. No one there is EVER held ACCOUNTABLE!!!
  • A1
    April 15th
    Sep 6, 2024
    1.0
    Answer the phone when people call…

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.