The UPS Store

Reviews

• TA

  Tristen Asztalos

  Mar 30, 2026
  5.0
  The guy met me at the door, took my package, put the label on the package and said he would tape it up and ship it out for me Awesome customer service
• PP

  Packersfan565

  Mar 18, 2026
  1.0
  Walked to the door at 7pm and it was locked, I had two packages with return labels, they only had to scan them and be done.. they were STILL HELPING customers inside with the door locked. I gestured to a man and he threw his hands up in the air at me. Another man came to the door and said the system shuts down at 7pm, and can’t help. But they were still helping people inside???? Terrible treatment. I will drive to a further location then deal with this place. In addition to this, I’ve had other experiences here with bad customer service. To the man that threw his hands up at me, that was immature and you should reflect on how you should treat recurring customers. It was really SHOCKING to see a lot of other 1 star reviews. 🤷🏻‍♂️🤷🏻‍♂️🤷🏻‍♂️🤷🏻‍♂️
• MM

  Mary Murray

  Mar 17, 2026
  5.0
  The owner and staff couldn’t be more competent and helpful.
• PM

  Patricia Milligan

  Feb 17, 2026
  5.0
  Friendly staff, clean store, more important no matter how long the line, they do not keep you waiting long. People will come from the back to clear the wait and that speaks volume for putting customers first! After posting my review I read quite a few of negative reviews and I honestly have to say something about others experiences. While I’m not validating or downplaying anyone’s negative experiences (as I’ve had my own negative experiences with various businesses) but please keep in mind that people have bad days and maybe instead of feeling like they are just horrible people they could’ve been forced to come to work while grieving, coming from or having to go to their Second or third job, had struggles with their vehicle/traffic/transportation, babysitter/daycare, they could be going through domestic situations at home or worried about loved ones including children being deported. I’m serious. Life is serious and short and if you don’t have to worry about ANY of these issues consider yourself very fortunate. I know the struggles of most the things listed and I’ve been forced to take a look at how I (re)view people and wouldn’t want to be a person to cost someone their job, any further hardship, or another struggle to their mental and emotional health. I’m not trying to sound mean… Life is short. Be kind. Love is rare these days so help it grow and be the reason someone smiles.
• AZ

  Andrew Zablocki

  Feb 16, 2026
  1.0
  I am compelled to express my deep dissatisfaction with the service at this location, particularly regarding the treatment my African American foster son has received over the past year. He has been utilizing this facility to drop off packages for his e-commerce business, and unfortunately, this experience has been marred by consistent judgments from staff. On February 16, 2026, my son encountered a particularly troubling incident. While he was preparing to drop off several packages, he was rudely confronted by an older Caucasian male employee regarding his place in line. It is important to note that there was a designated area for pre-labeled packages, and the other customers present were still handling their items. Given that my son was next in line, this interaction felt unwarranted and indicative of a larger issue, possibly rooted in bias or ego. Such behavior is unacceptable, especially in an environment that should prioritize customer service and inclusivity. We believe this incident reflects a troubling pattern, and as such, we will be escalating this matter to corporate management. We seek accountability and resolution, and at this point, no apologies will suffice. We hope to see improvements in staff training and customer relations to ensure that no other individuals face similar experiences in the future.

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